Thomson D'Mello

Thomson D'Mello

Pre Opening - Assistant Housekeeping Manager at Gulf Court
Lives in Dubai, United Arab Emirates
over 6 months ago

Join Hosco and view Thomson's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Experience

  • Pre Opening - Assistant Housekeeping Manager

    Gulf Court - Dubai, United Arab Emirates

    Housekeeping
    May 2018 - Now · 9 months

    • Reviews status of assignments and any follow-up action with housekeeper. • Undertake other duties as and when assigned by the housekeeper. • Monitors assigned staff attendance records and documents any lateness or absenteeism. • Conduct training for staff as assigned • Report staff disciplinary problems to superior and participate in the counseling to staff • Responsible for the completion of all paperwork and closing duties before end of shift. • Responsible to supervise, train and inspect the work of assigned room attendants to ensure that all tasks are completed in accordance to hotel’s standard. • Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area. • Attend to any guest complaints and take service recovery measures if required. • Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. • Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness. • Check room attendants cart for proper supplies, neatness, cleanliness and mechanical problems. • Taking care of monthly inventories of machineries and supplies. • Maintaining the guest corridors and public area. • Giving proper room legionella records to engineering department.

  • Pre opening | Housekeeping Senior Supervisor

    Westin Hotels & Resorts - Dubai, United Arab Emirates

    Housekeeping
    September 2016 - February 2018 · 1 year and 6 months

    • Reviews status of assignments and any follow-up action with assistant housekeeper. • Undertake other duties as and when assigned by the executive housekeeper or assistant director of housekeeping. • Monitors assigned staff attendance records and documents any lateness or absenteeism. • Conduct training for staff as assigned • Report staff disciplinary problems to superior and participate in the counseling to staff • Responsible for the completion of all paperwork and closing duties before end of shift. • Responsible to supervise, train and inspect the work of assigned room attendants to ensure that all tasks are completed in accordance to hotel’s standard. • Check room attendants cart for proper supplies, neatness, cleanliness and mechanical problems. • Taking care of monthly inventories of machineries and supplies. • Maintaining the guest corridors and public area. • Giving proper room legionella records to engineering department. • Report any suspicious character loitering along the guest corridor.

  • • Re-Opening| Housekeeping Supervisor

    The Sheraton Grand Doha Resort & Convention Hotel,Doha,Qatar - Doha, Qatar

    Housekeeping
    November 2014 - August 2016 · 1 year and 10 months

    • Allocate work duties to team members. • Perform routine inspections of all check out room & spot checks of all occupied rooms. • Inspect routinely ,service areas , pantries , maids trolley and corridors • Provide excellent guest services include vip & other special request like honeymoon setup etc. • Manage and train room attendants and other team members to ensure their performance is to the standards required. • Schedule extra cleaning for staff on daily basis • Give priority for arrivals rooms and if guest is asking for service put that rooms in rush in rex • Maintain inventories for baby crib, extra bed, shift keys, minibar consumption, check ice machines and dish washer machines are working condition • Report lost and found items to the housekeeping assistance and if valuable items are their then deposit the same at the security department. Inform the shift in charge supervisor about the same • Turns in discrepancies with front desk daily before the end of the shift • Report to guests request and complaints • Ensured highest standards of cleanliness and quality, maintained high score in guest surveys and regular company inspections.

  • • Housekeeping Trainee Supervisor

    The Vivanta By Taj, Madikeri, Coorg (Taj Hotels Resorts and Palaces) - Madikeri, India

    Housekeeping
    December 2013 - July 2014 · 8 months

    • Handle the tasks of creating daily room attendant boards. • Preform responsibilities of checking mini bars and providing charge list to front office for posting to guest account. • Inspect occupieds and arrival rooms. • Give training to new commers. • Check any maintenance in the public area and rooms. • Take care of the public area and resort area. • Distribute the linen. • Responsible for providing training to room attendants as well as monitoring their daily activities. • Handled the daily opening and closing of hotel operations. • Responsible for assigning guests needs in a timely manner.

  • • Pre-Opening | Housekeeping Team Member

    Vivanta By Taj, Madikeri, Coorg (Taj Hotels Resorts and Palaces) - Madikeri, India

    Housekeeping
    June 2012 - November 2013 · 1 year and 6 months

    • Greet every guest with a smile and friendly hello, even when busy. • Monitored and maintained cleanliness of assigned work areas. • Utilized cleaning chemicals for designated surfaces. • Cleaned guest rooms by category priority • Restocked supplies in rooms, housekeeping carts, and supply closets. • Answered guest requests for additional supplies. • Kept corridors and lift landing areas clean. • Clean rooms completely , started at furthest point from door and cleaning, wiping or vacuuming every surface while checking for damages • Emptied trash containers and ashtrays • If any lost and found articles found in the room submits that to desk and inform supervisor • Follow the supervisor instructions

Education

  • • Bachelor Of Hotel Management Degree,

    Sarosh Institute of Hotel Administration, Mangalore: Mangalore University - Mangaluru, India

    April 2008 - March 2012

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Kannada
    Native or fluent
    100%
  • Marathi
    Professional working
    60%

Skills

  • • Adhere To Company’s Policies And Procedures
  • CHEMICAL KNOWLEDGE
  • • Excellent Communication Skills.
  • machinery knowledge
  • Personal trainer
  • • Respond Quickly In Emergency Situation
Connections
Sumanth Shetty
Housekeeping Manager at Goldstate Hotel
Abdul Samad
Floor Supervisor at Waldorf Astoria Dubai Palm Jumeirah
Abdallah Eldallal
Housekeeping Manager at Unites services
View 15 connections
Following
Fairmont Fujairah Beach Resort
Fujairah, United Arab Emirates
HiGuests
Barcelona, Spain
Other members
Hafiz Soudagar
Dubai, United Arab Emirates
Shubham Singh
Dubai, United Arab Emirates
Amit Mohanty
Dubai, United Arab Emirates
Asif Shaikh
Dubai, United Arab Emirates
Bala Subramanian
Dubai, United Arab Emirates
View 82399 members