Tina Halkhoree

Tina Halkhoree

Sales Coordinator at Kempinski Seychelles Resort
Lives in Victoria, Seychelles
over 6 months ago

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I am a Bcom graduate in Hospitality, Tourism Management and Public Relations. I also hold a Diploma in Management. I am multi-lingual and very aware of cultural sensitivities in respect of different organizations and people which makes me an excellent team player.

My hotel experiences has made me a passion-driven person for providing a top-quality customer service to create memorable experiences for guests.
I wish to bring my knowledge, skills and commitment to excellence to your company’s innovative environment.

I am flexible to travel and welcome the opportunity to work overseas in the hospitality industry.

Experience

  • Sales Coordinator

    Kempinski Seychelles Resort - Victoria, Seychelles

    Sales & Marketing
    January 2018 - Now · 1 year and 2 months

    o Prepare daily report to DOSM o Prepare banquet event orders for resort events. o Manage Opera blocks under sales and catering o Plan and organize monthly Fam Trip chart for DOSM and ADOS o Coordinate and manage schedules, filing important documents and communicating relevant information to ADOS and DOSM o Mail queries, planning and organizing Fam trip site inspections and hosted dinners o Carry out site inspections and hosted dinners o Assist in the preparation and organizing of promotional material for events o Handle the processing of all orders with accuracy and timeliness Ensure the adequacy of sales-related equipment or material o Order and manage store requisition , carry out monthly sales inventory o Prepare, process and file purchase orders as per standard and procedure o Prepare, process (draft, sign internally and externally) and file annual (FIT) contracts, Brochure agreements and Marketing agreements o Prepare and process complimentary forms for upcoming guests and travel agents o Plan, organize and execute exclusive private dinner events for various venues. o Prepare, process and file invoice payments for private events (Proposal dinners, gift vouchers) o Prepare event menu cards for events. o Assist with private small wedding groups o Negotiate and liaise with suppliers and handle purchase orders for new corporate gifts

  • villa Host

    Constance Ephelia Resort - Victoria, Seychelles

    Guest Relations
    June 2017 - August 2017 · 3 months

    Welcoming VIP Guests upon arrival with the checking formalities in the Villa o Assisted the guests with packing and unpacking the luggage o Booking of restaurants and activities around the resort o Assisted the guests with the daily programs during their overall stay o Arranged surprising set ups to guests special occasions ( wedding anniversaries, birthdays and honeymooners) o Maintained communication with the guests before arrival, during their stay and after their departure

  • Food and Beverage Trainee

    Constance Ephelia Resort - Victoria, Seychelles

    F&B service
    May 2017 - June 2017 · 2 months

    Welcoming guests in the restaurant and escorting them into their tables o Order taking for lunch and dinner o Coordinated preferences, Allergies and dietary restrictions of the guests with the chef o Attended the guests during their dinner experience o Clearance and polishing of Cutleries and dishes. o Worked with 5 different Cuisine restaurant (Asian Chinese, Mediterranean, French Signature, Local Cuisine and Multinational Buffet Style). o Cross exposure with Sommelier

  • Guest Relations Trainee

    Constance Ephelia Resort - Victoria, Seychelles

    Front Office reception
    April 2017 - May 2017 · 2 months

    Receiving and greeting Guests upon arrival. o Confirming their booking o Preparing departure letters o Billing and cashiering o Handling Complaints o Upon management approval, Late Check Outs

  • Management Trainee

    Constance Ephelia Resort - Victoria, Seychelles

    Sales & Marketing
    February 2017 - April 2017 · 3 months

    Prepare program and function sheets for events  Assist with guided visit of Ephelia Resort  Assist with hosted Lunch and dinner with Tour Operators  Assist for the preparation, execution and post event  Provide assistance with Group Check-In Procedures for above 100 people  Assist on preparing wedding overview for prospective guests.  Meeting up with prospective guests for negotiation of the proposed planned event.  Manage and update inventory stock for Sales department  Follow up with requisition on weekly basis.  Update System on privilege card holders  Follow up with daily Showroom availability and transport arrangement for guided visit.

  • PR Development and Communication Trainee

    Financial Service Institute - Beau Bassin-Rose Hill, Mauritius

    Finance/Accounting
    September 2016 - February 2017 · 6 months

  • Guest Relations Trainee

    Paradise Cove Boutique Hotel - Grand Baie, Mauritius

    Front Office reception
    March 2016 - June 2016 · 4 months

Education

  • Bcom Tourism,Hospitality Management and Public Relations

    Curtin University - Quatre Bornes, Mauritius

    August 2013 - June 2016

  • Diploma in Management

    Challenger Institute of Technology - Quatre Bornes, Mauritius

    July 2012 - August 2013

Languages

  • Hindi
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Effective time management
  • Good Communication Skills
  • Interpersonal skills
  • Public Relations Skills
  • Team management skills
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