Tina Rai

Tina Rai

Administration and Clerical at NHS
Lives in Birmingham, United Kingdom

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About me

Experienced in administration and Clerical position. Working with the NHS clinical department, booking appointments, work for locum Bank staff, nurses, answering any queries, cancelling shifts, adding shifts.

Recruitment administrator
Answering calls, taking messages emailing, chasing candidates with applications, ID checks, booking appointments, working alone and in team, scanning paper work to share point.

Band 3 administration for Covid 19
Temp work and band 2 support service worker.


Spa Therapist specialising in spa treatments, makeup, skincare. Welcoming and confident personality, with excellent communication skills and a desire to exceed client expectations. Customer service and product knowledge experience. Skills in working up abroad and within the UK. Looking for long term employment in spa/salon beauty.

Experience

8 years and 7 months

  • Administration and Clerical

    NHS - Birmingham, United Kingdom

    Administration
    August 2021 - Now · 1 year and 2 months

    Administration and Clerical Clinical Department HR services Band 3 in different department Administration Clerical Band 3 with Covid19 Support Worker 1 year 3months Admin and Support work

  • Spa/Pool/Gym attendant

    Old Edwards Inn & Spa - North Carolina, United States

    Spa
    June 2019 - September 2019 · 4 months

    Managing the daily operations of the spa and pool opening and closing procedures. • Organize the setup of the spa and pool for daily use for guests. • Hospitality duties serving food and drinks to guests. • Managing the operation of opening and closing procedures by myself and in teams. • Helping bar staff with orders, serving, taking orders, providing guests with water, soft drinks and alcohol requested by server. • Spa duties and tours, opening and closing. Achievements: • Worked throughout pool duties received praises from guests and staff. • Earned tips from staff for helping them and working extremely hard.

  • Spa Therapist

    Devonshire Spa - Buxton, United Kingdom

    Spa
    September 2017 - May 2019 · 1 year and 9 months

    Worked alongside the Spa manager to form the spa, requiring the recreation of all operating procedures, offering spa treatments to guests. Key Responsibilities • Offered a range of spa treatments to guests of facials, body, nails, makeup • Supported the opening of the spa and closing procedures, booking clients appointments, greeting guests, attending to guest enquiries and resolving customer complaints, spa tours throughout the day showing guests facilities and detailed tour, stock control duties • Supervisory role training in spa set up a meeting delegated the day shift rota and spoke about targets for therapists to achieve for a successful running of operations in the spa with all duties performed Key Achievements • Handed out flyers for the spa event to promote the opening of relaunch spa and retailed products made a commission for selling products, providing foot massages to guests • Voluntary work for a wellness event distress providing hand-arm massage and Indian head massage to students and promoting the event in a team • Retailed spa products and worked in Christmas events in spa sold makeup, regular bookings for makeup on guests with comments in the guest book

  • Spa therapist

    Monttram - Macclesfield, United Kingdom

    Spa
    November 2018 - November 2018 · 1 month

    Spa treatments on guests and signature treatments

  • Spa Therapist

    Hallmark hotel - Warwick, United Kingdom

    Spa
    September 2018 - September 2018 · 1 month

    Spa treatments to guests

  • Spa Therapist

    Brooks Hotel and Spa - London, United Kingdom

    Spa
    July 2018 - September 2018 · 3 months

    Worked as a spa therapist in a 4-star hotel luxury spa with a client base of 25-30 and delivered spa treatments Key Responsibilities • Provided Caudalie treatments to guests including facials, body massages, cranium massage, scrubs, body polishing • Delivering client consultations and evaluating skin body requirements to identify client needs and to recommend deliver suitable spa treatment • Booking meditation room for guests on an internal system and updating guests’ details on pc in the office and reception • Making guests teas coffees and delivering food, taking orders to kitchens, stock control displaying products and sorting, Opening and closing procedures in spa Key Achievements • Received great feedback on guests’ treatments, sold retailed products to guests, Earned tips from guests

  • Skincare advisor/makeup

    NHS - Birmingham, United Kingdom

    Consulting
    January 2015 - August 2017 · 2 years and 8 months

    Worked in the NHS department. (The Year 2017) Worked at NEC Arena at the Live Morning Talk Show retailed and sold skincare products and mini application of lipsticks on guests. (2018) Received award certificate for 2019 for hard work

  • Beauty therapist & salon management duties

    Tina's Beauty Boutique Salon - Birmingham, United Kingdom

    Spa
    June 2015 - August 2016 · 1 year and 3 months

    Working as a beauty therapist and managing the salon business ; makeup artist offering makeup service to guests for wedding and fashion show events, media and special effects. Key Responsibilities • Worked to continuously increase salon business through effective sales, service and operations policies • Performed beauty treatments including facials, body massage, manicures, pedicures, waxing, makeup, threading • Delivered an exceptional level of service to each customer by listening to concerns and answering questions • Worked with an employee on all duties, operated the opening and closing of salon • Oversaw daily operations of the salon, reception duties managing booking systems, appointments, updated business website social media platforms Key Achievements • Increased clientele with regular bookings, great feedback on the business from the guest's experience • Organised an event for charity and raised profits also sold retailed products and booked guests for treatments

  • Freelance Makeup Artist

    Tina Rai Makeup Artist - Birmingham, United Kingdom

    Beauty
    May 2012 - June 2015 · 3 years and 2 months

    Key Responsibilities • Freelance makeup artist provided makeup to guests for weddings, events, social media, handled the budget, • ordered supplies, schedule an appointment, increasing clientele, managed organised shoots and worked • with models for makeup application Key Achievements • Published SFX makeup on actors and actresses for a movie named Red Brick, published makeup on YouTube comedy sketch Uncle G - Makeup on actors and actresses 2017, published makeup on a model in magazine winter fall fashion

Education

  • FDSC International Spa Management

    The University of Derby Centre for Contemporary Hospitality and Tourism Management [ THE-ICE ] - Buxton, United Kingdom

    September 2017 - August 2019

    Year 1: Treatment application physiology, global spa wellness concept, study skills, advanced treatment application physiology, marketing communications, spa work placement. Year 2: Research skills, spa sales promotion, managing people, business development, spa work/paid work/development shifts/supervisory/management/voluntary. Brands trained in Caudalie, Comfort zone, Jessica nails, Mii mii makeup.

  • Foundation International science spa management degree

    University of Derby - Calistoga, CA, United States

    September 2017 - July 2019

  • Level 3 Diploma

    South & City College - Birmingham, United Kingdom

    September 2016 - August 2017

    Award for academic achievement- Student of the Year 2017 in Beauty therapy. 4 passes, 5 merits credit units for level 3 beauty therapy certificate • Performed Level 3 treatments on guests, displayed and retailed products in beauty events

  • Level 3 in Theatrical; Level 3 in Beauty therapy

    South Birmingham College

    September 2015 - June 2017

  • Level 3 special effects; Level 3 Diploma in Beauty therapy

    South City College - Birmingham, United Kingdom

    September 2015 - June 2017

  • Level 3 Diploma in Makeup

    South & City college - Birmingham, United Kingdom

    September 2013 - August 2014

    Level 3 in Special effects makeup, Theatrical, media makeup, and body art. Done makeup for a fashion event on model students. Project completed SFX made horror hand and fingers out of latex influenced by the final destination movie.

  • Level 2 courses

    Sandwell College - Birmingham, United Kingdom

    March 2013 - January 2014

    Mendhi Skin Decoration Award Level 2 Bridal makeup and hairstyles

  • Various courses

    The skills partnership Ltd - Birmingham, United Kingdom

    August 2012 - January 2015

    City and Guilds level 2 award in IT, HABC EDI Level 2 in Retail knowledge (QFC) EDI Level 2 in Customer Service EDI Level 3 certificate in principles of business and administration Level 2 in Numeracy Level 1 volunteering certificate passed course

  • Level 2 Diploma Beauty therapy

    City College - Birmingham, United Kingdom

    September 2006 - August 2007

    NVQ Level 2 beauty therapy Level 2 in threading depilation Promoted City college by an event in Coventry makeup and nails on students Solihull hospital I did manicures, pedicures and makeup on the nurses participated by college

  • Lordswood Girls school - Birmingham, United Kingdom

    September 1999 - August 2003

    AQA Adult certificate in Mathematics Foundation award in caring for children course GCSE'S Product design

Languages

4 languages

  • English

    Native or fluent

  • Spanish

    Notions

  • Urdu

    Notions

  • Hindi

    Notions

Personal information

Nationalities

  • British

  • Indian

Work Permits

  • European Union

Date of birth

January 15th 1988

Skills

14 skills

  • beauty therapist
  • Customer Service Skils
  • Facials
  • Indian Head Massage
  • IT skills
  • Language skills
  • Makeup
  • Makeup artist
  • manicure and pedicures, hot stone massage
  • Office administration
  • Retail
  • Retail customer service
  • salon managemet
  • voluntary work

Additional Information

6 informations shared

  • Spa Therapist

    Spa therapist at the Devonshire spa in Buxton

    guests feedback

    20180425_183953.jpg
  • Guest feedback on spa treatments brooklands spa and hotel

    IMG_20180806_183039.jpg
  • guest feedback in Brooklands Hotel

    IMG_20180801_184558 my feedback from client.jpg
  • Award certificate

    work within the NHS Sector at workshops providing advice and application on skincare on patients.

  • University - Research Skills Proposal Assignment/Report

    Achieved 75% grade awarded for the report. (Why spa therapist's quit employment in the spa industry).

    101682772_1309251889274465_6960837884421079040_o.jpg
  • Student of the year award in college 2016/2017

    Student of the year award I won in college in the beauty therapy class of level 3 diploma.

    Trained in dermoligica products and Kaeso. Got a certificate of dermologica.

    In beauty therapy level 3 beauty course I also attended extra workshops and attendance of microdermabrasion facial.

    Worked in Stratford upon avon in a hotel spa as spa therapist 6 hours of work 22nd September.
    Providing full body massage, 25min back massage,
    Facial and manicure 25min. Jessica brand and Bab or skin are products. And grape seed oil.

    IMG_20180711_164239.jpg
Connections
ARVIND PANCHAL
Network Administrator at Wafra Group of Compaines
Calvin Susanto
Corporate Patient Experience, Service Excellence Curriculum at Siloam International Hospitals
Bibek Poudel
General Manager at GATE Vocational FAB School
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