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I have a strong passion in hospitality and tourism industry. I consider myself as a hard worker and self-motivated. Customer service is my priority as well as having a professional attitude.
Guest Service Agent
Blue Mountains International Hotel Management School - Sydney, AustraliaFront Office receptionOctober 2012 - December 2012
This was my experience within Rooms division during the practical term in Blue Mountains International Hotel Management School. As a student we also did working in a hotel-simulated school and did the role of Guest service agent, Supervisor, Porter, Night Audit, and Housekeeping.
Attendant - Trainee
Hilton on the Park - Melbourne, AustraliaF&B serviceApril 2012 - October 2012
I was working in four different departments, which are: catering department, Gallery restaurant, Park lounge, and room service. This was my first experience in a five star hotel with an international atmosphere. My role was to keep up the high standard of the brands in service and ensure to meet the guest's expectation.
Bachelor of Business in Hotel and Resort Management
Blue Mountains International Hotel Management School - Sydney, AustraliaSeptember 2011 - April 2014
IndonesianNative or fluent100%