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About me
An experienced professional with a proven track record of managing QA departments for both Web and mobile applications.
Proven leadership skills involving managing different organizations through the overall software development cycle, developing and motivating onsite and remote team members.
First-class analytical and problems reporting skills.
keywords: QA, testing, test planning, test cases, Selenium, MySQL Query Browser, Redmine, Bugzilla, Extreme Planner, Jira, Bugsense, Crittercism, VOIP Monitor, Kibana, iOS, Android, Crashlytics.Voip Monitor.
Experience
11 years and 5 months
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QA Manager
Hosco - Barcelona, Spain
ITAugust 2017 - Now · 2 years and 5 monthsDefine and implement the quality assurance strategy based on user stories and user cases. Document and keep up-to- date the business rules and user cases, and update test scenarios accordingly Thorough testing before any product release Quickly and accurately report and document any bug that is found, and follow them through until their resolution Research and implement automation tools Work closely with product owners to understand stakeholder needs and product development priorities Work closely with developers to provide support for feature development Act as a strong advocate for quality in the software development process Constantly seek opportunities to improve our quality and testing processes.
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QA / Customer Support Manager
Upptalk - Barcelona, Spain
ITFebruary 2013 - August 2017 · 4 years and 7 monthsLeading a team of testers and customer care agents to ensure smooth product releases and enriching users experience. Reporting to the Company CEO. ● Ultimate responsible for the go/no go decision on releases ● Set up QA processes, metrics and communication protocol from scratch ● Advocating within the overall team for a superior user experience and application quality ● Liaison between customer care, technology and product in reporting bugs and tracking through completion ● Troubleshooting customer queries to uncover product bugs and redefining release schedule ● Defining and maintaining user stories and testing scenarios ● Recruiting, hiring, and coaching QA and Customer Care team, spreading the passion for attention to details and comprehensive testing ● Furthering the adoption of agile development practices within the QA team ● Prioritizing test components and representing QA in cross-functional development meetings
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QA Team Leader
Careesma - Barcelona, Spain
ITAugust 2008 - February 2013 · 4 years and 7 monthsIn charge of the QA team, managing 3 testers. Implementation of test cases and test suites all along the platform. Automation of the tests with Selenium IDE. Certification of Quality in a Web environment
Education
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Tech. adm.
ACAM - Barcelona, Spain
September 1986 - June 1992
Languages
4 languages
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Catalan
Native or fluent
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Spanish
Native or fluent
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English
Full professional
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Italian
Limited working
Personal information
Nationalities
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Spanish
Skills
3 skills
- commitment to quality
- Effective team player
- team managment
Additional Information
2 informations shared
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My last band :)