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An experienced hospitality and travel enthusiast with ambition and determination to succeed in everything tackled. Industrious, diligent, highly-responsible and tech-savvy individual who has proven ability to adapt well to cultural changes and pressures coming from the fast-paced and constantly-changing hotel industry.
Front Office Intern
Wyndham Dubai Marina - Dubai, United Arab EmiratesFront Office receptionFebruary 2018 - Now
Contributed in the success of welcoming 400-room Vietnamese group as well as delivering smooth operations and exceptional services to the guests. Completed 160 hours of cross-training in Sales and Revenue Management. Responsible for performing Front Office duties according to the hotel standard; enhancing communication among team members and other departments to deliver the smoothest operations as well as customizing services to provide exceptional experiences to the guests. Contributed in achieving upselling target of the Front Office team.
IVIRI Education & International Media Co. ltd - Hanoi, VietnamEventsMarch 2015 - February 2016
Responsible for conducting research on each project to achieve quality event productions; as well as event planning , assigning tasks for team members and communicating with others to make sure that every project is running smoothly. Also contribute in assisting with managing on-site production and cleaning up for events as necessary. Constantly propose new ideas to improve the event planning and implementation process, along with assisting Creative Director.
University College of Northern Denmark (UCN) - Aalborg, DenmarkSeptember 2016 - February 2018
VietnameseNative or fluent100%
- Event planning
- Hospitality service