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Experienced Founder with a demonstrated history of working in the retail industry. Skilled in Negotiation, Online Content Creation, Sales, Marketing, and Customer Service. Strong business development professional with a Master's degree focused in Hospitality Administration/Management from IEMI-CMH Academy.
6 years and 4 months
Hôtel Montaigne - Paris, FranceAdministration & GeneralAugust 2019 - Now · 5 months
CharmingbyT - Hanoi, VietnamAdministration & GeneralSeptember 2013 - Now · 6 years and 4 months
I have spent for over 5 years to work in retail business, which the main product is women’s accessorise and optical glasses along with my community of more than 7k followers on Instagram. • Analyse market trend • Digital Marketing • Communication • Consultation • Managing Customer’s Information • Inventory Import • Check Shipment
Airbnb - Hanoi, VietnamAdministration & GeneralJanuary 2017 - December 2018 · 2 years
Running own business on OTA website with 3 apartments and studios for short-term renting. • Reception of telephone calls and coordination of services. • Optimize the operation and organisation of the studio, apartment • Monitoring, organisation and supervision of reservations OTA website like Airbnb, Expedia, Booking.com • Creation of quotations and invoicing of services • Tracking payment and revenue • Preparation of items each end of month for accounting • Management of mails • Inventory management and supplier relations
Tour Operator Representative
Hana Tour - Hanoi, VietnamTourismJune 2017 - September 2017 · 4 months
Experience working with Korean customer, organise and reorganise itinerary according to the date, weather, clients, and the situation of attractions. • Takes charge of meeting clients at the airport, train station, or bus terminal • Collected money from clients and engaged in transactions between customers and attractions • Assisted clients as necessary and satisfied the needs and desires of customers • Coordinated with bus drivers, bus companies, restaurants, and hotels • Established personal relationship with clients, thus advertised new tours to them • Communicated with people from different countries, of different age groups and languages
CMH Paris - Centre de Management Hôtelier International - Paris, FranceOctober 2018 - Now
University of the West of England - Bristol, United KingdomSeptember 2016 - July 2017
Native or fluent
Date of birth
September 12th 1995
- Content creation
- Digital marketing