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I am currently working at 5* Old government hotel in Guernsey. Experience in opera and room master system. looking for a new challenge at a 5* resort.
Night / reception / auditor
The Red Carnation Hotel Collection - GuernseyFront Office receptionMarch 2018 - Now · 10 months
Night Reception Manager
Stay City - Manchester, United KingdomFront Office receptionJune 2014 - March 2018 · 3 years and 10 months
To organise and run the entire Hotel on a nightly basis. Welcome guests on arrival. Dealing with reservations by phone, e-mail and face to face. Check-in and out guests. Allocating rooms and handling keys. Preparing bills and taking payments. Taking and passing messages to guests. Dealing with special requests. Answering questions about facilities and surrounding areas. Dealing with complaints or problems. Control noise levels. Complete security checks around the hotel. Check who is coming and into who hotel through the night.Complete the administration for the previous days.
- Full driving license
- Opera PMS