Trevor Houston

Night / reception / auditor at The Red Carnation Hotel Collection
Lives in Guernsey
over 6 months ago

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I am currently working at 5* Old government hotel in Guernsey. Experience in opera and room master system. looking for a new challenge at a 5* resort.

Experience

  • Night / reception / auditor

    The Red Carnation Hotel Collection - Guernsey

    Front Office reception
    March 2018 - Now · 10 months

  • Night Reception Manager

    Stay City - Manchester, United Kingdom

    Front Office reception
    June 2014 - March 2018 · 3 years and 10 months

    To organise and run the entire Hotel on a nightly basis. Welcome guests on arrival. Dealing with reservations by phone, e-mail and face to face. Check-in and out guests. Allocating rooms and handling keys. Preparing bills and taking payments. Taking and passing messages to guests. Dealing with special requests. Answering questions about facilities and surrounding areas. Dealing with complaints or problems. Control noise levels. Complete security checks around the hotel. Check who is coming and into who hotel through the night.Complete the administration for the previous days.

Languages

  • English
    Professional working
    60%

Skills

  • Auditing
  • Full driving license
  • Opera PMS
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