Truong Thang Phu

Truong Thang Phu

Student from GBSB Global Business School - Master in Tourism and Hospitality Management
Lives in Madrid, Spain

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About me

4+ years experiences in customer services in tourism and hospitality industry with highly satisfied feedbacks from international guests. A key team with strong leadership and ability to work under pressure. Experienced in dealing with different cultures and nationalities.

Experience

4 years and 1 month

  • Project Manager

    Decent Guide Saigon Co., LTD - Ho Chi Minh City, Vietnam

    Tourism
    October 2017 - January 2019 · 1 year and 4 months

    - Select the potential students from different universities in Ho Chi Minh City (Vietnam) - Manage the company’s operation and develop the specialist knowledge of training program.

  • English Speaking Tour Guide

    Drive Vietnam Co., LTD - Ho Chi Minh City, Vietnam

    Tourism
    September 2017 - January 2019 · 1 year and 5 months

    - Lead tour groups, advise tour members, prepare and present tour commentaries. - Arrange accommodation, transportation and tour activities. - Dealing with the operational problems such as booking errors and amendments, lost luggage or illness

  • Tourist Guide

    Water Buffalo Tours Co., JCS - Ho Chi Minh City, Vietnam

    Tourism
    April 2015 - January 2019 · 3 years and 10 months

    - Lead private tours, advise guests, prepare and present tour commentaries. - Arrange accommodation, transportation and tour activities. - Dealing with the operational problems such as booking errors and amendments, lost luggage or illness. - Maintain written reports of daily activities and carry out other administrative work.

  • Management Trainee

    Saigon Travel Co., LTD - Ho Chi Minh City, Vietnam

    Tourism
    January 2014 - March 2014 · 3 months

    - Follow up the requirements from customer, handle the quotation. - Deal with outbound air-ticket agencies, transportation suppliers and local tourist guides.

Education

Currently studying

Languages

3 languages

  • Vietnamese

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • Vietnamese

Work Permits

  • Spain

Date of birth

April 30th 1994

Skills

13 skills

  • Customer servie
  • Employee Training
  • E-tourism
  • Event Management
  • Food and Beverage
  • Hospitality Management
  • Smart tourism
  • Sustainable tourism
  • Teamwork
  • Tour Guiding
  • Tourism Management
  • Tourism Marketing
  • Tour Operator
Connections
Dai Ho
Student from GBSB Global Business School - Master in Tourism and Hospitality Management
Han Tran
Sales & Marketing Trainee at Novotel Saigon Centre
Following
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