Tsanta Rakotomampianina

Tsanta Rakotomampianina

Night Reservation Agent at Le Royal Monceau - Raffles Paris
Lives in Paris, France

Join Hosco and view Tsanta's full profile, it's free !

As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

Young professional looking for new opportunity as a sales event executive in events and hospitality. I'm passionate and curious about the luxury travel and hospitality world, Trilingual, enthousiatic and hard-working, and I'm willing to relocate


6 years and 6 months

  • Night Reservation Agent

    Le Royal Monceau - Raffles Paris - Paris, France

    May 2017 - Now · 5 years and 5 months

    • Successfully responded to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. • Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. • Provided guests with the requested information concerning the facilities locations and surrounding area. • Processed all guest reservations including guest follow up obtaining all necessary information and accurately entering it into Opera. . In charge of training new agents on night tasks. . In charge daily update of revenue reports Sales and Revenue Managers • As a Raffles Service Agent: successfully responded to hotel guests’ request, dispatched calls when necessary, took hotel restaurants table reservations, took and completed wake up calls.

  • Receptionist/ Reservation Agent

    Axel Opera by HappyCulture Collecton - Paris, France

    April 2017 - April 2017 · 1 month

    • Taking reservations and made changes to existing bookings in a knowledgeable and timely manner. • Answer inquiries regarding hotel services and registration by telephone, by email and in person providing information about services available in the community and responding to guest complaints. • Compile and check daily record sheets guest accounts receipts and vouchers using computerized systems • Attended to guest needs such as shuttle service delivery of personal artifacts and other special requests • Provided guests with the requested information concerning the facilities locations and surrounding area. • Successfully prepared and maintained F&B clean area during daily Happy Time, took dishes and glasses away from tables.

  • Front of the House Attendant

    Qatar Airways - Roissy-en-France, France

    October 2016 - December 2016 · 3 months

    • Participation in the training of Qatar Airways procedures • Welcoming customers and introducing them to the lounge services according Qatar Airways procedures. •Insuring the customers' comfort from the moment they are inside the lounge until their departure to the flight. • Preparing and organizing the catering area of the lounge • Checking updates concerning VIP list for each flight, and sending report for billing • Verification with the check-in counters and back office for any information concerning the flights (delays, luggage, etc…)

  • Events coordinator/ Romance Concierge

    St. Regis Bora Bora Resort - Vaitape, French Polynesia

    January 2016 - February 2016 · 2 months

    • Welcoming helping guests at the Bridal Boutique and suggested bridal gowns, or activities. • Receiving requests from the guests and sending proposals. Successfully acted as primary contact for guests • Successfully organized romantic activities (candlelight dinner, sunset cruise, proposals, privatizing a motu etc...) by sending BEOs to coordinate with other departments of the hotel • Successfully sent bi-monthly promotional online flyers to the regional team as well as Incoming Travel Agencies. • Helping the Wedding and Events Manager with administration: drafting and sending invoices to suppliers. • Helping the Wedding and Events Manager coordinating weddings to run the events smoothly.

  • Sales Events and Groups Executive/ Coordinator

    Hôtel Plaza Athénée - Dorchester Collection - Paris, France

    June 2015 - December 2015 · 7 months

    • Preparing and sending the events requests (wedding, business meetings, fashion show…) following the hotel procedure, then entering the booking in Delphi • Successfully coordinated the events information (catering, type of clients, size of the event etc..) between the office and the banquet team, the kitchen and other departments of the hotel, by sending BEOs • Drafting the contracts and the invoices (clients and suppliers) • Preparing the welcoming gifts for the VIP clients (members of government, member of the Dorchester loyalty program…)


  • European Bachelor in Tourism and Hotel Management

    CMH Paris - Centre de Management Hôtelier International - Paris, France

    October 2014 - October 2015

    Classes involved hospitality management, marketing applied to hospitality and luxury, law, economic, event management within hotels

  • English literatures and civilizations

    Paris Sorbonne - Paris, France

    October 2011 - July 2014

  • Associate Degree in Travel and Tourism, majoring in sales

    René Auffray - Clichy, France

    September 2009 - July 2011


5 languages

  • French

    Native or fluent

  • Malagasy

    Native or fluent

  • English

    Full professional

  • Italian


  • Spanish


Personal information


  • French


6 skills

  • Event Coordinating Skills
  • Event planning
  • Event Sales
  • Hoteleasy
  • Opera PMS
  • Room Reservation

Additional Information

1 information shared

  • Other skills

    Other skills

Miguel Peixe
Luxury Marketing at LVMH / DFS
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
John S Lohr
Director of Development at Hosco.com
View 9 connections
Other members
Michael Nallet
Massy, France
Paris, France
Salomé Blou
Paris, France
Alexane Moebs
Paris, France
View 331507 members
Update complete!

We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.

We’ve added the following information to your profile:

  • Current location
  • Profile summary
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
  • Date of birth
  • Driving License
  • Phone Number

Take a moment to look at your supercharged profile!

Profile update error

We couldn’t update your profile using your CV.

We couldn’t update your profile. However, your CV has been saved.

There was an error uploading your CV.

Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.