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Hello, My name is TZU YING, TSAI. I'm major in Hotel Management department in National Kaohsiung University of Hospitality and Tourism from Taiwan. Owing to new technological advances, the artificial intelligence has gained popularity in Hospitality industry. But as for me, the heartwarming is the largest difference between human beings and robots, also the indispensable in Hospitality industry. Therefore, I want to be enthusiasm, thoughtfulness, and hospitality to make guests leave good memories.
Fleur De Chine Hotel - Taiwan Province, TaiwanFront Office conciergeJuly 2017 - August 2018 · 1 year and 2 months
National Kaohsiung University of Hospitality and Tourism - Kaohsiung City, TaiwanSeptember 2015 - Now
ChineseNative or fluent100%
- Certified Guest Service Professional
- Tour Planning & Design Association
- Training the Trainer to Train
- Wine and Spirit Education Trust