Valentina De Venuto

Valentina De Venuto

FIT Department at I Need Tours
Lives in Rome, Italy
over 6 months ago

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  • FIT Department

    I Need Tours - Rome, Italy

    November 2017 - November 2018 · 1 year and 1 month

    Gestione prenotazioni e organizzazione servizi ad hoc in tutta Europa. Part of a growing team at I Need Tours, my role consists in assisting customers from around the world with our booking system or helping them finding the best solution for their European holidays. We find ad hoc solutions for any request that comes in, almost anywhere in Europe, with top quality guides and services for any taste; organize regular tours and transfers; and also follow our clients with a 24/7 emergency service while they travel.

  • Front Desk Agent

    Park Royal Hotel - New South Wales, Australia

    Front Office reception
    February 2016 - July 2016 · 6 months

  • Front Desk Agent

    Thistle - London, United Kingdom

    Front Office reception
    February 2014 - April 2015 · 1 year and 3 months


  • Master in Tourism Management

    CTS in collaboration with ACT - Rome, Italy

    May 2016 - November 2016

  • Bachelor's Degree in Interpreting anc Communication

    IULM Università di Lingue e Comunicazione - Milan, Italy

    October 2010 - November 2013


  • Italian
    Native or fluent
  • English
    Native or fluent
  • Spanish
    Full professional


  • A team player
  • Check-in and check-out
  • Customer and guest care.
  • Customer loyalty
  • Employee Training
  • Excellent front of house
  • Flexible and proactive
  • High standards
  • Use opera
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