Valeria Giambertone

Valeria Giambertone

Mice/ Sales Executive at Melia Villaitana at Resort Meliá Villaitana
Lives in Benidorm, Spain
over 6 months ago

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Experience

  • Mice/ Sales Executive at Melia Villaitana

    Resort Meliá Villaitana - Alicante, Spain

    Events
    December 2017 - Now · 1 year and 1 month

    Preparation of proposals based on client’s requirements and hotel facilities; client’s follow up; site inspections; preparation of contracts and proforma invoices; creation of services -provided by the Hotel and by external suppliers- in order to coordinate client’s needs and the corresponding hotel departments. Management of the operation and handling of invoices; direct work with the clients during the events, check of all the services; client's follow up through feedbacks after the events and also during its realization. Management of various kinds of event: pharma, congress, leisure, car launches, back to back, football preseasons, golf tournaments, etc. Advanced command of OPERA.

  • Mice/Sales Executive

    Resort Meliá Villaitana - Benidorm, Spain

    Events
    June 2017 - December 2017 · 7 months

  • Internship Eötvös Loránd University

    ELTE University - Budapest, Hungary

    Front Office reception
    January 2015 - June 2015 · 6 months

    https://www.elte.hu/en/ - Work in the Italian/Spanish Library of the University -Management of the inventory and the registers -Advising and taking care of the customer's and student's requests

  • Volunteering Experience

    Corri Catania - Sicily, Italy

    Front Office reception
    January 2009 - April 2011 · 2 years and 4 months

    Member of Corri Catania Association -Comunication campaign -Selling products and gadgets -Reception of the clients during the events

Education

  • Master of Higher Education TQM- TOURISM QUALITY MANAGEMENT - Uniform Group - Lombardy, Italy

    February 2017 - April 2017

    Master TQM – Tourism Quality Management “Uninform Group” • General Manager certifications: - Front Office Manager: acknowledgement of the specific professions of Room Division Manager and Revenue Manager - Tourism Marketing - Food&Beverage Manager - Expert in Administration and Financial Management • Specialistic certifications: -Professional Congress Organizer (PCO): acknowledgement of the specific profession of “Events Manager” -Wellness e Thermal: acknowledgement of the specific profession of “Front-line for Wellness and Thermalism” -Expert in Cruise Tourism. • Hospitality Team Working Project certifications: - acknowledgement of the specific professional training in three fields: Acorporate governance, business planning and strategic decision-making · • Thecnical certificates: -Auditor in Quality/Safety/Ambient/HACCP/Ecolabel management systems

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • German
    Notions
    20%
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