Valeriia Kuskova

Valeriia Kuskova

Guest Experience Agent at Mystique, A Luxury Collection Hotel, Santorini
Lives in Athens, Greece

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About me

I am seeking a full-time job in the Rooms Divisions, Event Management or Sales and Marketing Department of a reputable hotel. As my first manager said that I never give up even if it is very hard and I suppose this is one of the most significant things in order to build a decent career.

Experience

1 year and 3 months

  • Guest Experience Agent

    Mystique, A Luxury Collection Hotel, Santorini - Thera, Greece

    Guest Relations
    May 2021 - October 2021 · 6 months

    • Check-In and Check-Out Procedures • Counting the cashier • Communication with the guests and different departments • Concierge (Providing information about the property, island, booking restaurant reservations, tours etc.) • Knowledge of Marriott Bonvoy and FHR • Filling various Reports (ConciergeLog, Drivers Schedule etc.)

  • Front Office Receptionist

    Aegon Mykonos, Autograph Collection - Mikonos, Greece

    Room Division Management
    June 2019 - September 2019 · 4 months

    OPENING OF THE RESORT • Check-In and Check-Out • Counting the cashier • Rooming and booking of the restaurants, excursions etc. • Communication with the guests, providing necessary information about the resort and island • Creation of the keys

  • Front Office Receptionist

    Sani Resort - Kassandreia, Greece

    Room Division Management
    May 2018 - September 2018 · 5 months

    • Check-In and Check-Out • Counting the cashier • Rooming and booking various trips, yachts, dinners etc. • Communication between different departments inside the resort • Providing all necessary information and answering to the guests’ questions • Creation of memberships • Filling the Complaint and Maintenance Reports

Education

  • Non-Degree Diploma

    Swiss Alpine Center Greece - Glyfada, Greece

    October 2017 - March 2019

  • Bachelor Degree

    Cardiff Metropolitan University - Cardiff, United Kingdom

    October 2017 - July 2020

Languages

4 languages

  • Russian

    Native or fluent

  • English

    Full professional

  • French

    Limited working

  • Greek

    Notions

Personal information

Nationalities

  • Russian

Date of birth

December 24th 1999

Skills

12 skills

  • Attention to details
  • Communicative
  • Empathetic
  • Front desk experience
  • GROOMING
  • Guest Service
  • Hard-working
  • Leadership skils
  • Never give up
  • Perfectionist
  • Teamwork
  • Well-organized
Connections
Liudmyla Gunchenko
Business Developer at DB Nationwide
Milena Chikalidi
Reservations Intern at Amanzoe
Antri Kokia
Nicosia Central Park Residences Cyprus at Condo Services
View 4 connections
Following
Hotel Grand Powers John Paul
John Paul
Paris, France
Paris Society
Paris Society
Paris, France
Other members
View more
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