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About me
I am seeking a full-time job in the Rooms Divisions, Event Management or Sales and Marketing Department of a reputable hotel. As my first manager said that I never give up even if it is very hard and I suppose this is one of the most significant things in order to build a decent career.
Experience
1 year and 3 months
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Guest Experience Agent
Mystique, A Luxury Collection Hotel, Santorini - Thera, Greece
Guest RelationsMay 2021 - October 2021 · 6 months• Check-In and Check-Out Procedures • Counting the cashier • Communication with the guests and different departments • Concierge (Providing information about the property, island, booking restaurant reservations, tours etc.) • Knowledge of Marriott Bonvoy and FHR • Filling various Reports (ConciergeLog, Drivers Schedule etc.)
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Front Office Receptionist
Aegon Mykonos, Autograph Collection - Mikonos, Greece
Room Division ManagementJune 2019 - September 2019 · 4 monthsOPENING OF THE RESORT • Check-In and Check-Out • Counting the cashier • Rooming and booking of the restaurants, excursions etc. • Communication with the guests, providing necessary information about the resort and island • Creation of the keys
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Front Office Receptionist
Sani Resort - Kassandreia, Greece
Room Division ManagementMay 2018 - September 2018 · 5 months• Check-In and Check-Out • Counting the cashier • Rooming and booking various trips, yachts, dinners etc. • Communication between different departments inside the resort • Providing all necessary information and answering to the guests’ questions • Creation of memberships • Filling the Complaint and Maintenance Reports
Education
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Bachelor Degree
Cardiff Metropolitan University - Cardiff, United Kingdom
October 2017 - July 2020
Languages
4 languages
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Russian
Native or fluent
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English
Full professional
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French
Limited working
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Greek
Notions
Personal information
Nationalities
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Russian
Date of birth
December 24th 1999
Skills
12 skills
- Attention to details
- Communicative
- Empathetic
- Front desk experience
- GROOMING
- Guest Service
- Hard-working
- Leadership skils
- Never give up
- Perfectionist
- Teamwork
- Well-organized
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