Valeriia Mykhailovych

Valeriia Mykhailovych

Intern at Mandarin Oriental Geneva
Lives in Neuchâtel, Switzerland
over 6 months ago

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I'm a highly motivated person, who is ready for new challenges. Open for any job opportunities in Food and Beverage department. Available from February 2017

Experience

  • Intern

    Mandarin Oriental Geneva - Geneva, Switzerland

    F&B service
    February 2016 - August 2016

    Duties and Responsibilities: - Hostess - Guest relation and service in the luxurious bar - Controlling guest satisfaction - Replenishing stock - Cleaning according to regulations of HACCP - Assisting the bartenders - Service of beverages and all-day menu - Opening/Closing mise en place - Classic cocktails mixing - Upselling - Training new interns and new full-time employees - Preparing and operating afterwork cocktail parties and special events Skills Acquired: - Fast adaptation to work - Determine the priorities - Taking initiative and responsibilities - Working autonomously - Provide precise and reliable work

  • Waitress

    La Courbe du Goût, Cafe-Restaurant de Grange-Canal - Geneva, Switzerland

    F&B service
    July 2015 - August 2015

    Duties and Responsibilities: - Welcoming and seating customers - Take care of customers throughout lunch time - Maintaining customers' satisfaction level - Taking orders and accurately entering them in the system - Serving customers and cleaning up after they finish - Polishing/Setting up for dinner

  • Cross-training

    Hotel Les Arcades - Geneva, Switzerland

    Human Resources
    January 2015 - June 2015

    Breakfast service: - Service at the continental breakfast - Cleaning kitchen and breakfast room - Controlling the stock Housekeeping: - Doing laundry - Performing the best quality cleaning Receptionist: - Check out / check in procedure - Taking reservations - Monitoring all bookings, cancellations and no-shows, according to the company policy - Accounting - Preparing invoices for the next day - Helping customers solve their problems / issues - Setting up tables for breakfast

  • Waitress

    DSR ONU,Le Restaurateur - Geneva, Switzerland

    F&B service
    April 2014 - August 2014

    Duties and Responsibilities: -Mise en place for breakfast in the cafeteria -Opening/Closing coffee bar -High-quality service in the french fine dining restaurant -Serving cocktail parties -Working in the kitchen -Serving VIP lunches -Serving banquets up to 400 person -Ensured the cleanliness of dining area and food items before serving -Greeting all guests, using the guests' name as often as possible -Being chef du rang at the banquet and having other interns under control -Quick service in the cafeteria Skills Acquired: -Ability to learn the menu to answer all questions and remember details regarding orders -Multitasking - able to serve more than one customer at a time and handle multiple tasks -Good judjment, problem solving and interpersonal skills -Adaptability -Efficiency skills - how to perform tasks in the most efficient and quickest way -Ability to work for long hours -In-depth understanding of serving food and attending to the customers' needs

  • Waitress

    Egoiste Restaurant - Kiev, Ukraine

    F&B service
    February 2014 - March 2014

    Duties and Responsibilities: -Opening and preparing the restaurant -Fine dining service -Serving banquets -Serving just VIP guests Skills Acquired: -Dedicated and meticulous - high level of accurateness and attention to detail -Knowledge of principles and processes for providiong customer and personal services -Being able to find ways to any type of client

  • Economist-statician of the first category

    State Statistics Service of Ukraine - Kiev, Ukraine

    Other
    December 2012 - June 2013

    Duties and Responsibilities: -Working with Excel -Checking the accuracy of the data comparable to individual departments with the data for previous periods -Systematically on the basis of primary documents and reports, reports submitted by units of the company, collect data on the implementation of planned tasks, information containing various qualitative characteristics -Population census Skills Acquired: -Excellent communication and interpersonal skills -Strong organizational and time management skills -Ability to effectively manage multiple priorities and meet established deadlines -Strong ability to work in teams and collaborations

Education

  • BA in International Hospitality & Design Management

    IHTTI School of Hotel Management - Neuchâtel, Switzerland

    September 2013 - January 2017

  • BA in Law

    Kyiv National Taras Shevchenko University - Kiev, Ukraine

    September 2010 - August 2015

Languages

  • Ukrainian
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Full professional
    80%
  • German
    Notions
    20%
  • Chinese
    Notions
    20%
  • Hungarian
    Notions
    20%

Other

  • Other skills

    Other skills

Connections
Desmond Rodel
General Manager at Absolute Taste SA
Pierre Bosson
Commercial Externe at Crowne Plaza Paris
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