Valérian FRANÇOIS

Valérian FRANÇOIS

Sales Manager at Staycity Aparthotels
Lives in Lyon, France

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About me

Highly motivated sales manager looking forward to hearing from you !

Experience

9 years and 7 months

  • Sales Manager

    Staycity Aparthotels - Lyon, France

    Sales
    April 2019 - Now · 5 years

    • Identifying new contacts and developing sales leads • Ensuring enquiries become confirmed business • Producing written quotations and confirmation • Prospection campains (cold calls, emailing, walkabouts) • Account Management • Negociation with potential corporate accounts • Creation of action plans • Optimization of room revenue, average daily rate, length of stay • Networking • Checking customer satisfaction and resolving any issues to ensure repeat business

  • Sales Executive

    Staycity Aparthotels - Lyon, France

    Sales
    March 2017 - April 2019 · 2 years and 3 months

    • Identifying new contacts and developing sales leads • Ensuring enquiries become confirmed business • Producing written quotations and confirmation • Prospection campains (cold calls, emailing, walkabouts) • Account Management • Negociation with potential corporate accounts • Creation of action plans • Optimization of room revenue, average daily rate, length of stay • Networking • Checking customer satisfaction and resolving any issues to ensure repeat business

  • Overseas Representative

    Thomas Cook Group - Albufeira, Portugal

    Sales
    March 2016 - October 2016 · 9 months

    • Customers service : German and French customers (300 guests per month), greeting the arriving and departing guests at the airport. • Daily information meetings in both languages • Sales (excursions, upgrades, ad-hoc sales) • Complaints management, on-site assistance • Partnerships with suppliers (excursions, restaurants, bars) • Cooperation with hotels management teams

  • Sales Representative

    Little Divi Resort - Sint Maarten, Netherlands

    Sales
    June 2015 - September 2015 · 4 months

    • Welcoming prospects at the property, leading show-arounds • Explaination of the “vacations ownership programme”

  • Overseas Head Representative

    Thomas Cook Group - Maldives

    Tourism
    March 2014 - January 2015 · 1 year

    • Based on a 4* hotel : "Meeru Island Resort & Spa" • Customers service : German and French customers (2400 guests per month) • Airport-team management • Customers satisfaction (24/7 on call available), looking after 48 islands • Daily information meetings in both languages • Sales (excursions, upgrades, ad-hoc sales) • Complaints management, on-site assistance • Cooperation with hotels management teams • Quality control

  • Overseas Representative

    Thomas Cook Group - Palma, Spain

    Sales
    April 2013 - October 2013 · 7 months

    • Customers service : German and French customers (1000 guests per month), greeting the arriving and departing guests at the airport. • Daily information meetings in both languages • Sales (excursions, upgrades, ad-hoc sales) • Complaints management, on-site assistance • Partnerships with suppliers (excursions, restaurants, bars) • Cooperation with hotels management teams

Education

  • Bachelor in Tourism, Hospitality and Event Management

    EMVOL - ESC Troyes

    September 2009 - October 2012

    Courses in english provided by professionnals coming directly from the tourism industry (hospitality, tour operators, event) : yield management, marketing, history of tourism and news trends...

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • German

    Full professional

Personal information

Nationalities

  • French

Skills

5 skills

  • A team player
  • Good communication
  • Guest satisfaction
  • hotel sales
  • Négociation commerciale
Connections
Maelle Patary
Groups and Events Assistant Manager at Lavorel Hotels
Juliette Durant
comptable at Corinthia St. Petersburg Hotel
Stéphane Barichello
Front Office and Reservations Manager at Maison Astor Paris
View 4 connections
Following
Marriott International Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel Best Western Richelieu Lyon Part-Dieu
Other members
Manon Sonzogni
Saint-Jean-de-Maurienne, France
Morgane NJIKAM
Paris, France
Benjamin Gilbert
Cognac, France
FLORIANE REBIERE
Marseille, France
Virginie Brimont
Cognac, France
View more
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