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Dependable and detail-oriented customer service representative. Works well under pressure. Organized, focused and successful at meeting deadlines. Excellent communication and interpersonal skills. Proven ability to increase customer satisfaction. Ability to multitask. Unwavering commitment to exceeding customer expectations has resulted in improved business-client relationships.
Society cafe' and lounge , Jumeirah beach road (Dubai - Dubai, United Arab EmiratesCateringAugust 2017 - December 2018 · 1 year and 5 months
• I direct and instruct the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive. • I inspect and maintain the dining facilities. • Hostesses greet guests as they arrive and take them to their seats.
UNITED EXPRESS - Douala, CameroonHostessJanuary 2015 - June 2017 · 2 years and 6 months
• Greet the guest, show them the way to the waiting hall and cut their tickets. • Take the guest to their various seats and ensure their security and comforts. • Serve them with food as per the hour of the day.
Santa Lucia Hyper Market - Douala, CameroonSales & MarketingJanuary 2014 - January 2015 · 1 year and 1 month
• Make sure that what costumers demand is actually what they will and have received. • Ensuring that customers received what they want on time and in a well presentable manner. • Make the environment a comfortable place for all customers. • Prepared workers mine that customers should always be right and our aim is to make them feel relax. • Answering telephone calls • Maintaining diaries