Vasilis Orfanos

Vasilis Orfanos

Administrative Assistant (Front Office) at ARAG Legal Insurance
Lives in Greece
over 6 months ago

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Managing other people is the biggest challenge for me.

As a potential manager, I focus on job satisfaction, job activities, personality and leadership. Moreover I believe in individual approach and support in order to succeed on business goals, visions and targets. By developing a creative relationship in the internal environment of an organisation, we are preparing ourselves to deal with the external environment and we ensure the survival and growth of our business.

I strongly believe, the key to success is to be open on different cultures and systems and always to seek new methodologies to improve yourself and others.

Experience

  • Administrative Assistant (Front Office)

    ARAG Legal Insurance - Athens, GA, United States

    Other
    January 2018 - Now · 1 year and 1 month

    Insurance Agency & Broker (www.arag.gr). -Call center service -Administration support to sales reps and managers -Dealing with email enquiries, file records and maintain documents -Ensure GDPR compliance

  • Management Training Consultant

    Kondylis Associates - Athens, Greece

    Customer Service
    September 2016 - December 2017 · 1 year and 4 months

    Consulting company (pims.atc.gr). -Conducting skills gap analyses -Mapping out training plans for internal teams -Preparing educational material for executives (Performance Improvement Management System) -Type documents, reports and presentations -Monitor incoming emails and answer or forward as required, prepare outgoing mail for distribution

  • Insurance Consultant

    Ethniki Hellenic General Insurance CO. S.A. - Athens, Greece

    Sales & Marketing
    January 2016 - June 2017 · 1 year and 6 months

    The leading company of the Insurance field in Greece (www.ethniki-asfalistiki.gr). The leading company of the Insurance field in Greece (www.ethniki-asfalistiki.gr). -Dealing with customers by proposing new insurance contracts (Risk Advisor) -Ensure that policy requirements are fulfilled -Explain features to promote sale of insurance plans -Interview prospective clients to obtain data about their financial recources and needs

  • Internship Trainee

    Embros - Athens, Greece

    Human Resources
    June 2012 - August 2012 · 3 months

    Local newspaper (www.emprosnet.gr). -Serve as part of the interview team for position finalists -Supervise promotional efforts -Monitor distribution operations

  • Marketing Coordinator & Project Manager

    Sportlesvos.gr - Mitilini, Greece

    Sales & Marketing
    September 2010 - August 2014 · 3 years and 12 months

    Sport news website (www.sportlesvos.gr). -Prepare and deliver the 1st, 2nd & 3rd “SportLesvos.gr Soccer Tournaments” (participation of over 500 athletes) -Memberships seller of “Sports Revance”, the official newspaper of “Sportlesvos” -Establish a reliable information system to inform and educate employees -Delegate work to each member of the team -Coordination of all subordinate workers’ activities (of a 20-individuals team) -Scout talents in association with the local University (internship marketplace)

  • Car Rental Agent

    Holiday Car Rental Company - Mitilini, Greece

    Tourism
    April 2009 - September 2013 · 4 years and 6 months

    Car rental company (www.autounion.gr). -Responsible for a pool of 80 cars -Airport, Port and Hotel handling -Provide ongoing service and sales support

Education

  • MBA

    University of Piraeus - Athens, Greece

    September 2015 - December 2017

    Tourism Management

  • Bachelor

    University of Aegean - Mitilini, Greece

    September 2008 - May 2014

    Cultural Technology, Communication & Information Technology

Languages

  • English
    Native or fluent
    100%
  • French
    Professional working
    60%

Skills

  • Dealing with customer
  • Digital marketing
  • Hospitality sense
  • Telephone sales skills

Other

  • Additional Information

    Certifications: “Insurance intermediaries Level: A” (Bank of Greece, Athens), “ECDL Core Certificate” (Word, Excel, Powerpoint, Windows, Internet, Access, University of Aegean, Lesvos)
    Training workshops: “Economic Development & Law” (University of Piraeus, Athens), “Economic Crisis & Europe” (FEJS Organization, Vienna), “Performance Improvement Management System PIMS” (Kondylis Associates, Athens), “The Circle Of Sales” (Ethniki Hellenic General Insurance CO, Athens), “Impact Of Sharing Economy” (CRK, Athens)
    Participation in exhibitions of museums and other cultural sites in the context of undergraduate studies towards museology, creation of educational programs and organization of exhibitions
    Former DJ “Architecture Rock Café” Coffee Shop & “The Frogs” Cocktail Bar
    Former Driver for VIP customers “Cavo Tagoo Hotel Mykonos”
    Runner on a famous reality show for MTV USA “Boo Productions”
    Student Representative University Council & High School

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