Vera Mbefuh

Vera Mbefuh

Cashier cum customer service at Dubai parks and resort
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am a fun loving professional individual who has a genuine interest in working and helping guest in different atmospheric conditions, to achieve guest satisfaction. On top of this, I am able to prioritise a busy workload, whilst at the same time being reactive to a business’s core needs. Right now, I am looking for a suitable position in your company to further improve my career.

Experience

  • Cashier cum customer service

    Dubai parks and resort - Dubai, United Arab Emirates

    Customer Service
    October 2016 - Now · 2 years and 4 months

    Counting and handling of cash Win over customers. Make customers feel valued, welcome and accepted. Treat each customer as if he or she was the most impsortant person on the planet. Understand the mindset of a customer. Be patient with demanding customers. Relay information in a concise and clear manner. Quickly understand and interpret customers' needs and wants (even if this means having to read between the lines). Quickly research and investigate issues that concern a customer. Take ownership of customer’s needs, and always see problems through until they are fully resolved. Fast learner Make a customer’s experience as enjoyable as possible

Education

  • BSc

    University of Buea - Buea, Cameroon

    October 2010 - October 2013

    Banking and Finance

Languages

  • English
    Full professional
    80%
  • French
    Professional working
    60%

Skills

  • Calm under pressure
  • Cashiering skills
  • Computer litrate
  • Excellent customerservice
  • Friendly attitude;
  • Polite
  • Presentable
  • Product knowledge
  • Punctual and Efficient
  • Time managment
Following
Iberostar Group
Palma, Spain
Vienna House
Vienna, Austria
25hours Hotel Company
Hamburg, Germany
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