Vera Cordeiro

General Manager at The Beautique Hotels
Lives in Lisbon, Portugal

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About me

Considero-me resiliente, dinâmica, proativa e trabalho sempre com paixão. Tenho uma grande capacidade de automotivação e tenho gosto por trabalho em equipa. Partilho os meus conhecimentos com os outros, e tenho sempre vontade de aprender. Sou criativa, e isso faz com que pense de forma regular, como podemos melhorar a empresa em prol dos nossos objetivos. Sou leal à empresa que me contrata.
*****
I consider myself a resilient, dynamic, and a proactive person putting passion in everything I do. I have a great self-motivation and I enjoy teamwork. I love to share my knowledge and I am always eager for new learning. I am also a creative person, and this leads me to be always thinking in what I can do to develop or improve the company objectives. I am loyal to the company who hires me.

Experience

24 years and 1 month

  • General Manager

    The Beautique Hotels - Lisbon, Portugal

    Management
    April 2019 - February 2022 · 2 years and 11 months

    - Business Plan (operation and sales & marketing) - Awareness and brand position – TBH - factor of success - P&L (profit and loss) map implementation - Sales & Marketing budget implementation - SOP (standard operational procedures) implementation - factor of success - Human Resources management - factor of success - Opening of the 3rd property, Madalena Beautique Hotels - factor of success - “Clean & Safe” certificate implementation and its protocol and procedures - factor of success

  • Front Office & Guest Services Director/HOD

    Corinthia Hotel Lisbon - Lisbon, Portugal

    Management
    January 2013 - February 2019 · 6 years and 2 months

    - Business Plan (operation and strategies) - SOP (standard operational procedures) implementation - DISCOVERY loyalty program implementation through Global Hotel Alliance - factor of success - Revinate/InGuest programme implementation - factor of success - Duty Manager - factor of success

  • Executive Club & Guest Services Manager

    Corinthia Hotel Lisbon - Lisbon, Portugal

    Room Division Management
    September 2011 - December 2012 · 1 year and 4 months

    - Business Plan (operation and strategies) - Implementation of all procedures and SOP for the Guest Services/Concierge/Guest Relations area - factor of success - Implementation of the Executive Club concept in the hotel (procedures and team) - factor of success - MOD Manager on Duty - factor of success - “Quality Champion” – part of the hotel group with the objective of generate actions related to the quality of service

  • Senior Sales Manager

    Corinthia Hotel Lisbon - Lisbon, Portugal

    Sales
    September 2005 - August 2011 · 6 years

    - Development and responsible for the following sales segments: corporate; airlines and MICE (Italian and Russian markets) - factor of success - Anual Business Plan - factor of success - Corporate Club loyalty program implementation - factor of success - MOD Manager on Duty - “Quality Champion” – part of the hotel group with the objective of generate actions related to the quality of service

  • Sales Supervisor

    Lisbon Marriott Hotel - Lisbon, Portugal

    Sales
    November 2003 - September 2005 · 1 year and 11 months

    - Responsible for the hotel promotion in the Scandinavian market - Local promotion for: DMC’s; travel agents; corporate accounts and airlines

  • Sales Executive

    Continental Hotels - Lisbon, Portugal

    Sales
    January 2000 - October 2003 · 3 years and 10 months

    - Local and international contracts (corporate accounts) - factor of success - Local promotion to corporate accounts and travel agents

  • Director of S&M Assistant

    Continental Hotels - Lisbon, Portugal

    Sales
    November 1998 - December 1999 · 1 year and 2 months

    - Administrative work for the Directors of Sales and sales department

  • Professor

    Antonio Sergio Professional School - Setúbal Municipality, Portugal

    Education
    October 1997 - July 1998 · 10 months

    - 10th and 11th degrees – Management, Marketing and Accounting

Education

  • Corinthia Advanced Management Program

    Swiss Hotel Management School [ SEG ] - Montreux, Switzerland

    September 2014 - June 2016

  • Hospitality & Tourism Management

    ISPI - Instituto Superior Politécnico Internacional/Universidade Internacional

    September 1993 - June 1998

Languages

4 languages

  • English

    Native or fluent

  • Portuguese

    Native or fluent

  • Spanish

    Professional working

  • French

    Limited working

Personal information

Nationalities

  • Portuguese

Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Avijit Kumer Ghosh
Operations Manager at Four Points by Sheraton Kolasin
Ana Cotrim
School Promotion and International Cooperation at Turismo de Portugal
View 18 connections
Following
Swiss Hotel Management School Webhelp
Webhelp
Paris, France
Discovery Hotel Management Portugal
Other members
João Marques
Lisbon, Portugal
Diogo Rosário
Lisbon, Portugal
Cláudia F. Maçarico
Lisbon, Portugal
Rodolfo Silva
Lisbon, Portugal
Gonçalo Nunes
Lisbon, Portugal
View more
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