Veronica Amadio

Veronica Amadio

Guest Relations at Castello di Vicarello - Luxury Castle
Lives in Tuscany, Italy

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About me

Dopo oltre un decennio in Asia, e' arrivato il momento di ritornare alle mie origini ma senza dimenticare il bagaglio di esperienze pratiche e la mia passione per i viaggi, la conoscenza di nuove persone e la mia naturale predisposizione al contatto umano.


12 years and 7 months

  • Guest Relations

    Castello di Vicarello - Luxury Castle - Tuscany, Italy

    Guest Relations
    April 2019 - September 2019 · 6 months

  • guest relations

    pavilion hotel - Phnom Penh, Cambodia

    Guest Relations
    December 2017 - June 2018 · 7 months

    • Check guest satisfaction and feedback • Entertaining guests suggesting places to go and helping them to arrange their stay • Problem solving in connection with GM and front desk to accomodate special requests or disappointment • Create new activities to let guests have a unique experience • Training for emotional intelligence and sense of hospitality

  • Guest Relations

    Maads - Phnom Penh, Cambodia

    December 2017 - June 2018 · 7 months

  • owner and manager

    la creperie phnom penh - Phnom Penh, Cambodia

    September 2013 - October 2017 · 4 years and 2 months

    • Start-up: research of the location, coordination of renovation works and choice of materials, research of suppliers and price negotiation, • Events organization, • Staff recruitment and management, • Customers relationship management, • Advertising strategies

  • trainer and guest relation/hostess

    Pavillion Hotel - Phnom Penh, Cambodia

    April 2016 - February 2017 · 11 months

    • Training and supervising service staff at breakfast time. • Entertaining guests suggesting places to go and helping to arrange their stay • Contributing to the preparation of staff guidelines manual, • Contributing to new menu layout and advising on new kitchen layout

  • Manager/buyer

    The Place Ltd - Hong Kong

    Administration & General
    November 2006 - April 2013 · 6 years and 6 months

    • Price negotiations • Sourcing and development of new items • Quotations preparation • Orders management, following up from initial quotations to delivery, including inspections in production factories • Office coordination (four people in Hong Kong and one in China)

  • buyer

    3nity Ltd - Hong Kong

    Administration & General
    January 2006 - October 2006 · 10 months


  • Istituto Tecnico per il turismo Mazzotti

    September 1994 - June 1999


7 languages

  • Italian

    Native or fluent

  • French

    Native or fluent

  • English

    Full professional

  • Central Khmer

    Limited working

  • German

    Limited working

  • Portuguese


  • Spanish


Personal information


  • Italian


4 skills

  • able to manage sma
  • Dynamic
  • Friendly
  • Interactive and talkative
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