Veronica Amadio

Veronica Amadio

Guest Relations at Castello di Vicarello - Luxury Castle
Lives in Tuscany, Italy

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About me

Dopo oltre un decennio in Asia, e' arrivato il momento di ritornare alle mie origini ma senza dimenticare il bagaglio di esperienze pratiche e la mia passione per i viaggi, la conoscenza di nuove persone e la mia naturale predisposizione al contatto umano.

Experience

12 years and 7 months

  • Guest Relations

    Castello di Vicarello - Luxury Castle - Tuscany, Italy

    Guest Relations
    April 2019 - September 2019 · 6 months

  • guest relations

    pavilion hotel - Phnom Penh, Cambodia

    Guest Relations
    December 2017 - June 2018 · 7 months

    • Check guest satisfaction and feedback • Entertaining guests suggesting places to go and helping them to arrange their stay • Problem solving in connection with GM and front desk to accomodate special requests or disappointment • Create new activities to let guests have a unique experience • Training for emotional intelligence and sense of hospitality

  • Guest Relations

    Maads - Phnom Penh, Cambodia

    Other
    December 2017 - June 2018 · 7 months

  • owner and manager

    la creperie phnom penh - Phnom Penh, Cambodia

    Management
    September 2013 - October 2017 · 4 years and 2 months

    • Start-up: research of the location, coordination of renovation works and choice of materials, research of suppliers and price negotiation, • Events organization, • Staff recruitment and management, • Customers relationship management, • Advertising strategies

  • trainer and guest relation/hostess

    Pavillion Hotel - Phnom Penh, Cambodia

    Hostess
    April 2016 - February 2017 · 11 months

    • Training and supervising service staff at breakfast time. • Entertaining guests suggesting places to go and helping to arrange their stay • Contributing to the preparation of staff guidelines manual, • Contributing to new menu layout and advising on new kitchen layout

  • Manager/buyer

    The Place Ltd - Hong Kong

    Administration & General
    November 2006 - April 2013 · 6 years and 6 months

    • Price negotiations • Sourcing and development of new items • Quotations preparation • Orders management, following up from initial quotations to delivery, including inspections in production factories • Office coordination (four people in Hong Kong and one in China)

  • buyer

    3nity Ltd - Hong Kong

    Administration & General
    January 2006 - October 2006 · 10 months

Education

  • Istituto Tecnico per il turismo Mazzotti

    September 1994 - June 1999

Languages

7 languages

  • Italian

    Native or fluent

  • French

    Native or fluent

  • English

    Full professional

  • Central Khmer

    Limited working

  • German

    Limited working

  • Portuguese

    Notions

  • Spanish

    Notions

Personal information

Nationalities

  • Italian

Skills

4 skills

  • able to manage sma
  • Dynamic
  • Friendly
  • Interactive and talkative
Connections
Doroty Fioratto
chef de rang at JW Marriott Venice Resort & Spa
GIANCARLO PASTORE
Amministratore presso CIPAS TM
Christian Villa
Front - Back Office Agent presso Magnola Palace Hotel
Following
NH Hotels
Milan, Italy
Le Consulat
Lisbon, Portugal
Other members
Giulia Pellinacci
Tuscany, Italy
Irene Deboni
Florence, Italy
Agnese Cavallo
Forte dei Marmi, Italy
Leonardo Forti
Viareggio, Italy
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