Veronica Amadio

Veronica Amadio

guest relations at pavilion hotel
Lives in Treviso, Italy
over 6 months ago

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Dopo oltre un decennio in Asia, e' arrivato il momento di ritornare alle mie origini ma senza dimenticare il bagaglio di esperienze pratiche e la mia passione per i viaggi, la conoscenza di nuove persone e la mia naturale predisposizione al contatto umano.

Experience

  • guest relations

    pavilion hotel - Phnom Penh, Cambodia

    Guest Relations
    December 2017 - June 2018 · 7 months

    • Check guest satisfaction and feedback • Entertaining guests suggesting places to go and helping them to arrange their stay • Problem solving in connection with GM and front desk to accomodate special requests or disappointment • Create new activities to let guests have a unique experience • Training for emotional intelligence and sense of hospitality

  • Guest Relations

    Maads - Phnom Penh, Cambodia

    Other
    December 2017 - June 2018 · 7 months

  • trainer and guest relation/hostess

    Pavillion Hotel - Phnom Penh, Cambodia

    Hostess
    April 2016 - February 2017 · 11 months

    • Training and supervising service staff at breakfast time. • Entertaining guests suggesting places to go and helping to arrange their stay • Contributing to the preparation of staff guidelines manual, • Contributing to new menu layout and advising on new kitchen layout

  • owner and manager

    la creperie phnom penh - Phnom Penh, Cambodia

    Management
    September 2013 - October 2017 · 4 years and 2 months

    • Start-up: research of the location, coordination of renovation works and choice of materials, research of suppliers and price negotiation, • Events organization, • Staff recruitment and management, • Customers relationship management, • Advertising strategies

  • Manager/buyer

    The Place Ltd - Hong Kong

    Administration & General
    November 2006 - April 2013 · 6 years and 6 months

    • Price negotiations • Sourcing and development of new items • Quotations preparation • Orders management, following up from initial quotations to delivery, including inspections in production factories • Office coordination (four people in Hong Kong and one in China)

  • buyer

    3nity Ltd - Hong Kong

    Administration & General
    January 2006 - October 2006 · 10 months

Education

  • Istituto Tecnico per il turismo Mazzotti

    September 1994 - June 1999

Languages

  • Italian
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Central Khmer
    Limited working
    40%
  • Spanish
    Notions
    20%
  • German
    Notions
    20%

Skills

  • able to manage sma
  • Dynamic
  • Friendly
  • Interactive and talkative
Connections
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
Christian Villa
Front - Back Office Agent at Magnola Palace Hotel
Following
Emerald
Switzerland
Other members
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Mogliano Veneto, Italy
Andrea Doria
Venice, Italy
Valentina Antonini
Montegrotto Terme, Italy
Danilo Tamiso
Veneto, Italy
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