Veronica Tardani

Veronica Tardani

Front Office at Meliá Hotels International
Lives in Dresden, Germany
over 6 months ago

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I am a very dynamic, open-­minded and motivated person. I was able to develop my good communication and intercultural skills during my working experience in Spain and Germany. I am a friendly, motivated person, who has a passion to serve others and an ability to pleasantly surprise my customers by doing something above and beyond their expectations. I always have a smile on my face, possess a positive, flexible and international approach to things and I can play a vital role in creating a great first impression, thereby ensuring that all customers receive a VIP service.

Experience

  • Further Education as Guest Experience Manager

    Innside By Melia - Dresden, Germany

    Front Office reception
    March 2018 - Now · 11 months

    VIP handling: Communicates and prepares the arrival of VIP'S according to established procedures and standards. Managing customer feedback, Responding to guests needs, Solve possible incidences of the guest.

  • Front Office

    Meliá Hotels International - Dresden, Germany

    Front Office reception
    October 2016 - Now · 2 years and 4 months

  • Reception

    BrockmannundKnoedler - Dresden, Germany

    Front Office reception
    September 2015 - September 2016 · 1 year and 1 month

  • Front Office

    X-Hostel - Málaga, Spain

    Front Office reception
    February 2014 - October 2014 · 9 months

Languages

  • English
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • German
    Native or fluent
    100%
  • French
    Limited working
    40%

Skills

  • Client care
  • Communcation
  • Front Office
  • Organisation
  • Problemsolving
  • Public Speaking
  • Team work
Connections
Krisantus Sutrisno
Intern at Four Seasons Hotel
Nicole Tomamichel
Editor Intern at Teddy Award
KAMRUL HASSAN
SENIOR BAR CAPTAIN at Hilton Abu Dhabi Hotel
View 16 connections
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