Veronika Cizmarova

Veronika Cizmarova

Meeting & Events Coordinator at Clarion Hotel Copenhagen Airport
Lives in Copenhagen, Denmark
over 6 months ago

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Dynamic and self-motivated international hospitality graduate with true passion in the hotel and event management. Experienced on many positions within hospitality, enthusiastic and with a can-do positive attitude. Ability to keep a level head at all times and considers no job too big or too small. Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to further develop my potential.
Main characteristics:
• hardworking, honest individual, good timekeeper who is always willing to learn new skills
• friendly, polite, good sense of humor
• able to work independently in busy environments and also within a team setting
• outgoing and tactful, and able to listen effectively when solving problems

Experience

  • Meeting & Events Coordinator

    Clarion Hotel Copenhagen Airport - Copenhagen, Denmark

    Events
    October 2018 - Now · 2 months

    Coordination of event services such as meeting rooms and food service. Review event bills and approve payment. Monitor event activities to ensure the client and event attendees are satisfied. Performing administrative work - preparing welcome letters, reservation lists, serving lists, closing bills, taking and distributing mails or calls.

  • Intern in Sales & Marketing, Accounting & Purchasing

    Augustine, a Luxury Collection Hotel - Prague, Czechia

    Sales & Marketing
    July 2017 - January 2018 · 7 months

    Main responsibilities as Intern of Sales department: - Maintain the existence of an efficient customer database system Opera which will be capable of identifying sales calls and other sales activities - Keeping contacts up to date and assist with inputting activities and information from sales calls into Opera database - Keep department superiors informed about all changes in the customer profiles - Preparation of reports requested by Director of Sales – month end statistics, travel statistics, guest voice - Taking care and being in charge of booking all internal meetings within hotel through Opera system, creating BEOs and communication with all departments about any changes - Supporting group segment by inputting requested group blocks to Opera (turn down, new blocks, rooming list), further preparing of simple proposal, communication with agents and booking small groups - Managing blocks and reservations of simple tour series - Assisting sales department during client events, helping with preparation and client give aways - accomplish any additional work assigned by Head department or Division head in the time frame required Main responsibilities as Intern of Purchasing department: - Working with system Material Controls – receiving the goods at the Main store and Kitchen store every day, return to suppliers if needed - Preparing Purchase order for invoices – stationery, beverages, other goods except food - Assisting with inventory every month, counting goods, putting numbers of goods to the Material Controls from all departments, overall calculating and checking - Preparation of approved invoices and purchase orders - Occasionally meeting our suppliers, being present during dealings with them

  • Supervisor and housekeeper in Scandic Aalborg City

    Vision Service ApS - Aalborg, Denmark

    Housekeeping
    April 2016 - July 2017 · 1 year and 4 months

    Daily management of housekeeping department: - working with system Opera, - communication with front office department - responsible for planning and organizing, making schedules for housekeepers - managing daily activities of the housekeeping department - directing team members to ensure the highest degree of guest satisfaction - cleaning of rooms

  • Front Office Intern

    Grand Hotel Excelsior - Floriana, Malta

    Front Office concierge
    August 2015 - October 2015 · 3 months

    • Answering guest requires and serving at Concierge desk • Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel • Arranging events, excursions, transportation etc. upon request from hotel residents • Answering the phone and make reservations, take and distribute messages or mail and redirect calls • Responding to complaints and find the appropriate solution • Performing administrative task for Back office • Assisting to Night Manager during night shifts

  • Housekeeper in Bella Sky Comwell Hotel

    De 5 Stjerner A/S Hotel service - Copenhagen, Denmark

    Housekeeping
    June 2014 - August 2014 · 3 months

    Cleaning of rooms

  • Housekeeper in Bella Sky Comwell Hotel

    De 5 Stjerner A/S Hotel service - Copenhagen, Denmark

    Housekeeping
    June 2013 - August 2013 · 3 months

    Cleaning of rooms

  • Sommelier

    Wine bar Nas svet - Košice, Slovakia

    F&B service
    January 2012 - April 2014 · 2 years and 4 months

    Sale of wines, serving of wine and dishes, supervision of the supply of goods, monthly inventory.

Education

  • Bachelor's degree

    University College of Northern Denmark (UCN) - Aalborg, Denmark

    September 2014 - January 2018

    Programme International Hospitality Management

  • Master's degree

    Technical University of Košice - Košice, Slovakia

    September 2011 - June 2013

    Programme Management of earth sources

  • Bachelor's degree

    Technical University of Košice - Košice, Slovakia

    September 2008 - June 2011

    Programme Management of earth sources

Languages

  • English
    Native or fluent
    100%
  • Slovak
    Native or fluent
    100%
  • Czech
    Native or fluent
    100%
  • German
    Limited working
    40%
  • Danish
    Limited working
    40%

Skills

  • Good organisational skill
  • Great customer service
  • Hotel housekeeping
  • Knowledge about wines
  • Office administration
  • Passion for wine
  • Planning and organization
  • Sales
  • Self-organization

Other

Connections
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Andrei Cazacu
Digital Marketing and Social Media Coordinator at International Trainee Network - ITN
View 9 connections
Following
International Trainee Network - ITN
Los Angeles, CA, United States
Other members
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Aalborg, Denmark
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Aalborg, Denmark
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London, United Kingdom
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Aalborg, Denmark
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Aalborg, Denmark
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