Victor Michaud

Victor Michaud

Directeur site at Fuga Family : des lieux pour s'évader
Lives in Paris, France

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About me

Evolving in the Hospitality and Tourism field, throughout several professional experiences and Studies programs. I'm striving to develop my skills and knowledge.
Flexibility, curiosity and constant motivation are skills that I daily work on, to be efficient and to be aware of this sector that constantly developed itself.

Experience

4 years and 5 months

  • Directeur site

    Fuga Family : des lieux pour s'évader - Paris, France

    F&B Management
    September 2022 - Now · 4 months

  • Restaurants Manager

    Fuga Family : des lieux pour s'évader - Paris, France

    F&B Management
    January 2022 - August 2022 · 8 months

  • Sales development Representative

    PayFit - Paris, France

    Sales
    January 2021 - June 2021 · 6 months

    Au sein de l'équipe des Sales development Representative : - Élaboration d'un canal de vente pour les Account executive, en engageant des prospects via une prospection par téléphone, mail et via des réseaux sociaux. - Évaluation du potentiel et prise en charge des prospects fournis par le marketing. - Sourcing et Mapping de nouveaux comptes. - Engager les prospects à la découverte de notre outil en transmettant notre proposition de valeur. - Mise en place en équipe de stratégie de prospection. PayFit révolutionne la gestion de la paie et des ressources humaines en France 🇫🇷 et en Europe 🇪🇺 🚀 L'entreprise a été élue dans le top 100 des Fintech mondiales, retenue dans l'indice Next40 ou a encore reçu un prix de Next European Unicorn lors de VivaTech 2019.

  • Assistant commercial

    Marriott International, Paris Cluster - Paris, France

    Sales
    February 2020 - March 2020 · 2 months

    - Saisie de données commerciales (Opera Sales & Catering, Marriott software). - Support des équipes commerciales. - Optimisation des procédures.

  • Sales Assistant

    Marriott International - Paris, France

    Sales
    February 2020 - March 2020 · 2 months

  • Sales Executive, Corporate office

    H8 Collection - Paris, France

    Sales
    September 2019 - February 2020 · 6 months

    - Managed daily tasks as a Sales coordinator - Proactive / receptive Salesman: Generating new Groups and Events leads. Responding and sending offers to leads. Negotiation and developing contracts. - Organization of business meetings. - Reporting directly to the Director of Sales.

  • Stage - Responsable commercial

    H8 Collection - Paris, France

    Sales
    September 2019 - February 2020 · 6 months

    - Démarchage pour le segment MICE. - Négociation et développement de contrat. - Animation du réseaux clients existant. (Meeting, Repas sur site, emailing...) - Prise en charge des demandes Mariages et des RFP. - Développement d'une stratégie commerciale globale et par Hôtel. - Participation et prise en charge de Salons Locaux. - Analyse des performances des Hotels du groupe. - Actualisation de la base de données CRM et optimisation de l'outil. - Création de support visuel (brochure, publication LinkedIn).

  • Business Developer

    Play Around Agency - Paris, France

    Sales
    April 2019 - June 2019 · 3 months

    Consulting project : - Support the CEO Clement Aldigier. - Development of existing products. - Creation of new products. - Analysis of the market: competitors,customers, suppliers. - Launching products.

  • Food & Beverage Trainee

    Amanoi - Phan Rang–Tháp Chàm, Vietnam

    F&B service
    May 2017 - October 2017 · 6 months

    Food and Beverage Trainee - Managed daily tasks as a waiter - Handled guest requirements and complaints - Acquired up-selling techniques

  • Stage

    Amanoi Luxury Resort Vietnam

    F&B service
    May 2017 - October 2017 · 6 months

    - Organisation et prise en charge d'événements privés. - Développement d'activités.

  • Réceptionniste / Housekeeping

    Park Inn by Radisson Brussels ** - Brussels, Belgium

    Reception
    November 2016 - May 2017 · 7 months

    Alternance - Room Division - Réceptionniste (jour & nuit, de l'accueil à la facturation). - Valet de chambre. - Assistant de la Gouvernante. Superviseur d'étage.

  • Front of House & Housekeeping Trainee

    Park Inn Brussels Midi Hotel - Brussels, Belgium

    Housekeeping
    September 2016 - April 2017 · 8 months

    Part of the front office team during all kind of shift (whether day or night) Provide efficient use of the Opera system Performed task of: Assistant Governor, Floor supervisor and Chamber maid

  • Stage

    Glenapp Castle Scotland **** - United Kingdom

    Guest Relations
    May 2016 - October 2016 · 6 months

    - Gestion des demandes clients, suivi qualité, facturation. - Assistance de la clientèle en tant que Concierge. - Prise en charge de point de vente. - Mise en œuvre des standards Relais & Châteaux.

  • Front of House trainee

    Glenapp Castle - Ballantrae, United Kingdom

    Reception
    April 2016 - September 2016 · 6 months

    Relais & Châteaux Hotel. This experience got plenty of result, however three of them are the most important; - Developped my knowledge in the F&B department (banquet organisation, different services in a restaurant....) - discovered a new way to provide a service more personal, more private (concierge duties) - Guest oriented.

  • Food and Beverage Trainee

    Le Louise Hotel Brussels - MGallery - Brussels, Belgium

    F&B service
    November 2015 - April 2016 · 6 months

    Part time during 6 months. Worked in each Food & Beverage department (Restaurant, Banqueting,Bar...) Discovered the state of mind of Hotel chain. Moreover, the one of Sofitel with his different standards

Education

  • Professional Development Program in Hospitality Management. Finance / Revenue Management / Marketing / Innovation et management

    Cornell University, Ithaca (USA)

  • Professional Development Program in Hospitality Management

    Cornell University - School of Hotel Administration - Ithaca, NY, United States

    June 2019 - July 2019

    - Financial Management of Hotels - Advanced Hospitality Operations - Advanced Hospitality Marketing - Revenue Management.

  • Msc in Hospitality and Tourism Management

    ESCP Europe - Paris, France

    September 2018 - December 2019

    Whole Program around Management courses/projects: - Madrid (5 months): Finance, Corporate Finance, Destination, Sustainability, Marketing, Strategy and Negociation - Torino (2 months): Food & Beverage, Yield, Events and On-Line Marketing - 3 months in an International Consulting Project - PDP At Cornell University in Hospitality Management

  • Msc in International Hotel and Tourism Management. Finance / Stratégie / Yield management / Tourisme / Tourisme responsable / Marketing / On-Line Marketing / Négociation / Entreprenariat / Food & Beverage / Evènementiel / Projet de consulting / Espagno

    ESCP Europe, Madrid, Torino

    September 2018 - February 2020

  • Bachelor in International Hospitality and Tourism management

    Vatel Brussels (Belgium) - Brussels, Belgium

    November 2015 - July 2018

  • Bachelor's in international Hotel and Tourism Management. Economie / Tourisme / Droit / Marketing / Comptabilité / Communication; Œnologie / Négociation / Informatique / Géopolitique / Chinois / Allemand

    Vatel Brussels, Belgium

    November 2015 - June 2018

Languages

6 languages

  • French

    Native or fluent

  • English

    Full professional

  • German

    Limited working

  • Spanish

    Limited working

  • Italian

    Notions

  • Chinese

    Notions

Personal information

Nationalities

  • French

Date of birth

August 10th 1997

Driving License

Yes

Skills

1 skill

  • Teamwork
Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Damaris Wangui Muchiri
Front Office Receptionist at The Broadmoor
Hugo Barbier
Event Sales Executive at The Landmark London
View 25 connections
Following
SiteMinder
SiteMinder
United Kingdom
Richemont
Richemont
Bellevue, Switzerland
Accor Hotels
Accor Hotels
Issy-les-Moulineaux, France
Other members
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Samoëns, France
Rajmilan Poudel
Vancouver, Canada
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Levallois-Perret, France
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