Vijay Vikranth

Vijay Vikranth

Complex Human Resources Manager at Hilton Dubai Al Habtoor City
Lives in Dubai, United Arab Emirates

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About me

Diligent professional with 15+ years of hospitality experience and a proven knowledge of employee engagement, payroll, and human resources affairs. Aiming to leverage my skills to successfully fill the Human Resources Manager/Director role at your company.

Experience

14 years and 11 months

  • Complex Human Resources Manager

    Hilton Dubai Al Habtoor City - Dubai, United Arab Emirates

    Human Resources
    January 2018 - Now · 4 years and 11 months

    Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. Advise managers on organizational policy matters and recommend needed changes. Perform difficult staffing duties, including \refereeing disputes, firing employees, and administering disciplinary procedures. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Conduct exit interviews to identify reasons for employee termination. Manage employee services, such as employee engagement, employee dining room, management housing, transportation, or relocation service. Plan, direct and manage Government relations tasks. Manage employee clinic.

  • Complex Learning and Development Manager

    AL HABTOOR CITY HOTELS – THE ST. REGIS DUBAI, THEST. REGIS POLO RESORT, W AND THE WESTIN, Dubai - Dubai, United Arab Emirates

    Human Resources
    November 2016 - December 2017 · 1 year and 2 months

    Prepare training budget for department Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. Analyze training needs to develop new training programs or modify and improve existing programs. Conduct or arrange for ongoing technical training and personal development classes for staff members. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Conduct orientation sessions and arrange on-the-job training for new hires. Train instructors and supervisors in techniques and skills for training and dealing with employees. Develop testing and evaluation procedures. Develop and organize training manuals, multimedia visual aids, and other educational materials.

  • Quality and Brand Experience Manager

    Vida Hotels and Resorts - Dubai, United Arab Emirates

    Management
    September 2013 - July 2016 · 2 years and 11 months

    Collating data from relevant reports as well as guest feedback mechanisms (Guest Survey, Guest Comment Cards, etc.). Analysing data collected to identify key areas of achievement and key areas for improvement. Working in partnership with ESCOM and HODs to set in place remedial actions for key areas for improvement as identified. Conducting regular departmental visits to work in partnership with HODs and address Quality matters to assist with the effective implementation of process improvement. Provide coaching and advice to all on the hotel on all elements relating to Quality and achieving Guest and Associate Engagement. Facilitating the Internal Defect Reporting Process and ensure good follow-up on the IDRs. Following directives to carry out a self-audit process to ensure standards of service and quality are maintained and proactive actions are taken consistently. Help Department Leaders / GMs to implement plans and monitor and report on their progress. Follow directives to carry out a self-audit process to ensure standards of service and quality are maintained and proactive actions are taken consistently.

  • Quality & Training Manager

    Binhendi - Dubai, United Arab Emirates

    Human Resources
    July 2012 - August 2013 · 1 year and 2 months

    Identify training and development needs for all hospitality employees. Ensure that statutory training requirements are met. Establish monthly and yearly training plans. Evaluate training and development programs. Conduct performance appraisals. Arrange and manage mystery guest audits

  • Cluster Quality & Training Manager

    Le Royal Meridien Beach Resort & Spa and Grosvenor House Dubai - Dubai, United Arab Emirates

    Human Resources
    September 2007 - May 2012 · 4 years and 9 months

Education

  • Hotel Management

    IHMCT & AN - Bengaluru, India

    July 1994 - June 1997

Languages

2 languages

  • Malayalam

    Native or fluent

  • English

    Full professional

Personal information

Nationalities

  • Indian

Work Permits

  • United Arab Emirates

Date of birth

October 26th 1975

Driving License

Yes

Connections
JIGAR PANDIT
Talent & Culture Advisor at ACCOR
Nicole Elevera
Reservation Agent at Metropolitan Hotel Dubai
Daksha Puri
Assistant Marketing Manager at Capri Enterprises
Following
Hill Robinson Yacht Management Grand Cosmopolitan Hotel Dubai
Grand Cosmopolitan Hotel Dubai
Dubai, United Arab Emirates
The St. Regis Downtown Dubai
The St. Regis Downtown Dubai
Dubai, United Arab Emirates
Other members
Mendie Laine Sanoria
Dubai, United Arab Emirates
Ahmed Elshafey
Dubai, United Arab Emirates
Michal Laskowski
Dubai, United Arab Emirates
Patrish Recinto
Dubai, United Arab Emirates
Raoul Du Toit
Dubai, United Arab Emirates
View more
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