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Client driven & quality focused professional with progressive experience in E-commerce operations and a track record of top performance in a variety of challenging assignments in India, U.A.E & Bahrain. Expertise in preparing accurate reports, creating and inspiring positive relationships with clients and employees, addressing problems in timely manner and improving operational efficiency. Effective multi- tasker who thrives in busy, fast paced environment. Outstanding communication and organizational skills.
Digital Marketing Specialist
Al Areen Palace & Spa - Manama, BahrainSales & MarketingJanuary 2019 - May 2019 · 5 months
Website content management Strategized and spearheaded Google | Facebook | Instagram | LinkedIn ads as per scheduled calendar Planned and executed promotions for Rooms, F & B, Spa & water park division Maintained accurate budget tracker and forecasted Ad spending Conceptualized and created artwork guidelines for promotions Exceeded target audience engagement and growth Improvised SEO rankings by analyzing performance metrics Consistent updates of the lobby screens, billboards and relevant digital display devices of the business Managed and lead a team of graphic designers, PR executives and accomplished daily KPI`s Social
Social Media Contractor
A & M - Mumbai, IndiaPublic RelationsMay 2016 - December 2018 · 2 years and 8 months
Excellent audience engagement skills Ability to generate SEO friendly content in different styles to interact with all types of audiences Spearheaded online posts and achieved the daily target engagement rate from tier 1 countries wiz. US, UK, AUS, NZ & Canada. Designed campaigns using Canva on a daily basis Intel gathering and posting of viral content via buzzsumo Automated profile growth and monitoring the same on Jarvee Also undertaken and successfully completed projects for: Online reputation management companies, Hotels (Service apartments, homestays and budget hotels) and E-learning platforms Consistently keeping up with new online trends and UI
Crown Worldwide Group - Dubai, United Arab EmiratesAdministration & GeneralJuly 2014 - December 2015 · 1 year and 6 months
Managed digital files / data of companies. Leveraged operational skills for daily pickup/ delivery of physical files and backup tapes across the UAE & GCC. Acted as a SPOC (special point of contact) and liaised between different divisions of the company. Highly customer service oriented. Firmly handled escalations and supervised the entire daily operations in the absence of line manager. Formulated innovative and executed successful strategy for E-archiving and file backlog clearance on web. Onsite successful completion of digital archiving projects for: Lukoil overseas BV, Takeda pharmaceuticals, Aggreko Middle East, BNP Paribas & Halliburton.
Assistant Manager-Hotel Consolidation
Buzz4hotel - Mumbai, IndiaSales & MarketingJanuary 2014 - July 2014 · 7 months
B2C & B2B hotel contracting. Negotiated and acquired better rates and margin from the vendors. Efficient reputation / content management of the hotels and service apartments at pan India level. Patronized B2C bookings and offered the most value for money deals and promotions. Maintained up-to date content of the hotels in the database. Worked with complete transparency to bring to the doorstep dynamic accommodation solutions as per the corporate policies. Managed key accounts wiz. WIPRO, BSE (Bombay Stock Exchange) etc. Sought new tie-ups and built up larger network with more hotels in lesser accessible 2 and 3 tier cities. Supervised and mentored a team of six in the operations department.
Yatra.com - Mumbai, IndiaSales & MarketingMarch 2012 - January 2014 · 2 years
Content management for 2000 hotels located in 25 cities in the South Indian leisure destinations. Online reputation management of the hotels and ensuring correct details are floated on the website and affiliate channels. Periodically researching and updating SEO friendly online content for season / off-season.
Maharashtra state board - Mumbai, IndiaJuly 2004 - July 2009
Native or fluent
Native or fluent
Date of birth
June 26th 1986
- Content Management
- Content Marketing
- Digital marketing
- Email marketing
- Facebook Advertising
- Instagram Advertising
- Lead Generation
- Revenue Managment
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