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Nikki Beach Resort & Spa Dubai - Dubai, United Arab EmiratesF&B serviceDecember 2016 - Now
Provide excellent customer services that promote satisfaction. Greet customers and present menu. Make recommendations or share additional information upon request. Take and serve food/drinks orders and up-sell any additional products. Arrange table settings and maintain tables clean and tidy. Check products for quality and correct any problems that keep them from Enjoying their meal/drink. Deliver checks and collect payments. Cooperate with all serving and kitchen staff. Follow all relevant health department rules/regulations and all customers service guidelines.
L'Evidence Cafe - Doha, QatarF&B serviceDecember 2015 - December 2016
Welcome guests and seat them according to their preferences Offer menus and provide suggestions when requested Offer welcome drinks Take orders and convey them to the kitchen in an accurate manner Ensure order accuracy before delivery to the customer Deliver orders and ask for feedback during and after meals Mix drinks and serve as requested Provide customers with information on daily specials Explain how menu items are prepared when requested Remove dishes and ensure that tables are bussed appropriately Prepare bill and collect payment from the customers
Muse Accessorise - Dnipro, UkraineSales & MarketingDecember 2013 - December 2015
Listening to customer requirements and presenting appropriately to make a sale. Maintaining and developing relationships with existing customers in person and via telephone calls and emails. Cold calling to arrange meetings with potential customers to prospect for new business. Responding to incoming email and phone enquiries. Negotiating the terms of an agreement and closing sales. Gathering market and customer information. Negotiating on price,costs,delivery and specifications with buyers and managers. Challenging any objections with a view to getting the customers to buy. Reviewing your own sales performance,aiming to meet or exceed targets. Feeding future buying trends back to employers.
Bachelor degree in Economic Cybernetics
Dnipropetrovsk National University of Railway Transport - Dnipro, UkraineJanuary 2009 - January 2013
High School diploma
School # 23 - Nikopol', UkraineJanuary 1997 - January 2007
EnglishNative or fluent100%
RussianNative or fluent100%
UkrainianNative or fluent100%
- A team player
- Energetic and flexible
- Strong negotiator