Vili Vilandari Engriwan

Vili Vilandari Engriwan

Front Desk Agent at Four Seasons Maldives at Landaa Giraavaru
Lives in Milan, Italy

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About me

Dedicated to provide values to the company and fulfill the goals of the company in hospitality industry by providing high-quality guest services, go above and beyond to satisfy customers and building strong, long-lasting guest relationships.

Experience

1 year and 11 months

  • Guest Relation Mandarin Speaking

    Four Seasons - Bali at Jimbaran - Denpasar, Indonesia

    Front Office reception
    July 2016 - May 2018 · 1 year and 11 months

  • Front Desk Agent

    Four Seasons Maldives at Landaa Giraavaru - Malé, Maldives

    Front Office reception
    October 2017 - December 2017 · 3 months

Education

  • Spazio Lingua - Milan, Italy

    June 2018 - December 2018

    Major in Italian Language

  • Certified

    Guangzhou University - Guangzhou, China

    September 2014 - January 2015

    Major in Mandarin Language

  • Bachelor Degree

    Petra Christian University - Surabaya, Indonesia

    June 2011 - June 2016

    Bachelor of Hospitality Management

Languages

4 languages

  • Indonesian

    Native or fluent

  • English

    Native or fluent

  • Mandarin

    Full professional

  • Italian

    Professional working

Personal information

Nationalities

  • Indonesian

Skills

5 skills

  • Excellent guest relation
  • Handling guest complaint
  • Stong team work
  • Strong guest care
  • Use opera
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