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To obtain a position that will enable me to use my strong organizational skills, improve my knowledge, experience background, and ability to work well with people.
Parl Rotana Capital Center - Abu Dhabi, United Arab EmiratesF&B serviceJanuary 2018 - December 2018 · 12 months
WAITER(Pre-Opening) Pearl Rotana Capital Center January 21, 2018 – Present Duties and Responsibilities: Set tables, trays according to type of food ordered and the hotels service standards. Performs opening and closing procedures established for the department. Accurately records, pre-checks and picks-up all food and beverage orders. Check in with guests to ensure satisfaction with each food course and/or beverages. Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor. Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service. Present physical and accurate check to guest and complete the payment process. To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible. To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives. Check with the guest regarding the satisfaction of the meal. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Complete closing duties, including restocking items, turning off lights, etc. Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day. Report cleanliness and maintenance issues to the immediate supervisor. Assist in carrying out scheduled inventories of products and operating equipment. Ensure that the place of work and surrounding area is kept clean and organized at all times. Ensure proper appearance and grooming while on duty. Ensure to have minimum wastage and breakage. Ensure communication between Kitchen, Order taker and service team members. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc. To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.
Hala Arjaan by Rotana - Abu Dhabi, United Arab EmiratesHousekeepingJune 2015 - January 2018 · 2 years and 8 months
Consistently offer professional, friendly and engaging service Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies Sign in and out master keys daily Maintain proper usage of cleaning supplies and equipment Update and record all cleaned rooms Return and properly tag all lost and found articles in the Housekeeping Office Follow departmental policies and procedures and service standards Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned
SM Pampanga - PhilippinesSales & MarketingApril 2014 - September 2014 · 6 months
Stock shelves, counters or tables with merchandise. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Stamp, mark or tag prices on merchandise. Obtain merchandise requested by customer or receive merchandise selected by customer. Answer customer questions concerning location, price and use of merchandise. Total price and tax on merchandise purchased by customer to determine bill. Accept payment and make change. Wrap or bag merchandise for customers. Remove and record amount of cash in register at end of shift. Calculate sales discount to determine price. Keep record of sales, prepare inventory of stock and order merchandise. Keep the showroom clean and orderly.
Associate in Computer Science
Asian Institute of Computer Studies - Manila, PhilippinesJune 2011 - April 2013
St. Andrews Archdiocesan School - Central Luzon, PhilippinesApril 2007 - June 2011
Candaba Central Elementary School - Central Luzon, PhilippinesJune 2001 - April 2007
FilipinoNative or fluent100%
EnglishNative or fluent100%
- Computer litrate
- Dedicated and motivated
- Teamwork skills