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I would like to express my interest for the position advertised on the website.
The vacancy requirements fit my profile of skills having broadly trained and highly disciplined with 3 years in customer services as security lady in five star hotels at UAE, through this position I have had the opportunity to enhance my skills on several different levels, looking to be a team player and part of the change that will enhance the growth of the company.
Kindly find my attached CV for more details
I look forward to discuss further this opportunity in person and am available for an interview at your convenience.
sales and customer service
valtrans transport system - Dubai, United Arab EmiratesSales & MarketingSeptember 2016 - June 2017
• Identify and assess customer needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication. • Provide accurate, valid and complete information by using the right methods. • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions. • Follow communication procedures, guidelines and policies. • Take extra mile to engage customers.
mara link narok hotel - Nairobi, KenyaF&B serviceJanuary 2010 - January 2012
• Welcoming guest with a smile and directing them to the designated table. • Issuing the menus to the quest. • Suggesting the food item and up selling. • Giving information to the quest on the food items and the drinks in the menus. • Repeating the quest order to make sure its correct. • Giving the order to the cashier and giving the kitchen order taker to the kitchen. • Following up customer order in the kitchen and serving the guest. • Collecting payment from the customers. • Thanking the quest with a smile and inviting them back to join us again.
nairobi stebick institute of computer studiesJanuary 2011 - June 2011
- A good Team player
- Basic in computers
- Good customer service
- Learn quickly
- Very good communication