Violet Omwega

Violet Omwega

sales and customer service at valtrans transport system
Lives in Dubai, United Arab Emirates
over 6 months ago

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I would like to express my interest for the position advertised on the website.
The vacancy requirements fit my profile of skills having broadly trained and highly disciplined with 3 years in customer services as security lady in five star hotels at UAE, through this position I have had the opportunity to enhance my skills on several different levels, looking to be a team player and part of the change that will enhance the growth of the company.
Kindly find my attached CV for more details
I look forward to discuss further this opportunity in person and am available for an interview at your convenience.
Thank you.

Experience

  • sales and customer service

    valtrans transport system - Dubai, United Arab Emirates

    Sales & Marketing
    September 2016 - June 2017

    • Identify and assess customer needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication. • Provide accurate, valid and complete information by using the right methods. • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions. • Follow communication procedures, guidelines and policies. • Take extra mile to engage customers.

  • waitress

    mara link narok hotel - Nairobi, Kenya

    F&B service
    January 2010 - January 2012

    • Welcoming guest with a smile and directing them to the designated table. • Issuing the menus to the quest. • Suggesting the food item and up selling. • Giving information to the quest on the food items and the drinks in the menus. • Repeating the quest order to make sure its correct. • Giving the order to the cashier and giving the kitchen order taker to the kitchen. • Following up customer order in the kitchen and serving the guest. • Collecting payment from the customers. • Thanking the quest with a smile and inviting them back to join us again.

Education

  • nairobi stebick institute of computer studies

    January 2011 - June 2011

Languages

  • English
    Professional working
    60%

Skills

  • A good Team player
  • Basic in computers
  • Good customer service
  • Learn quickly
  • Very good communication
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