Virginie Gunness

Virginie Gunness

Guest service supervisor at Constance Moofushi Resort Maldives
Lives in Malé, Maldives

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About me

More that 06 years experiences in hospitality and I have been trained for 1 year as Receptionist (cashier), Reception Supervisor, Reservation Coordinator, Front Office Coordinator, Assistant Front Office Manager, Guest Relation and FnB Services, Restaurant Manager and FNB Coordinator.
I'm now working as a Reservation Coordinator and Guests Service Supervisor.
My duty is to make sure that all guests preferences prior to arrival are well coordinate with other departments, we have well received payments from prepayment agencies and direct guests, to maintain an LRA Standard for the reservation as well as for front office department and doing villas allocation.
I'm also doing check in & check out and rooming. I assist my team in their day to day tasks and also handling guests complaint.

Experience

7 years

Education

  • University of technology Mauritius

    January 2010 - December 2012

Languages

2 languages

  • English

    Native or fluent

  • French

    Native or fluent

Personal information

Nationalities

  • Mauritian

Skills

5 skills

  • Lotus
  • LQA
  • LRA
  • Opera
  • Outlook
Connections
Akila Dulanjana
Reservations Officer at Palm Beach Island Resort & Spa Maldives
Francis Gudino
shift Manager at McDonalds
Dulan Mihiranga
Income Auditor at Carpe Diem Beach Resort & Spa
View 5 connections
Following
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Other members
Harshal Antil
Malé, Maldives
Mina Cai
North Central Province, Maldives
Jhovelyn Azares
Malé, Maldives
View more
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