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About me
More that 06 years experiences in hospitality and I have been trained for 1 year as Receptionist (cashier), Reception Supervisor, Reservation Coordinator, Front Office Coordinator, Assistant Front Office Manager, Guest Relation and FnB Services, Restaurant Manager and FNB Coordinator.
I'm now working as a Reservation Coordinator and Guests Service Supervisor.
My duty is to make sure that all guests preferences prior to arrival are well coordinate with other departments, we have well received payments from prepayment agencies and direct guests, to maintain an LRA Standard for the reservation as well as for front office department and doing villas allocation.
I'm also doing check in & check out and rooming. I assist my team in their day to day tasks and also handling guests complaint.
Experience
7 years
-
Guest service supervisor
Constance Moofushi Resort Maldives - Maldives
Customer ServiceFebruary 2019 - April 2020 · 1 year and 3 months -
Guest service supervisor
Constance Moofushi Resort Maldives - Maldives
Customer ServiceFebruary 2019 - April 2020 · 1 year and 3 months -
Reservation coordinator and supervisor
Constance Moofushi Resort Maldives - Malé, Maldives
ReservationsApril 2017 - February 2019 · 1 year and 11 months -
Reservation Consultant
Constance Ephelia Resort - Victoria, Seychelles
ReservationsFebruary 2016 - February 2017 · 1 year and 1 month -
Reservation Coordinator
Constance Ephelia Resort - Victoria, Seychelles
ReservationsFebruary 2015 - February 2016 · 1 year and 1 month -
Reservation Coordinator
Constance Belle Mare Plage, Mauritius - Moka, Mauritius
ReservationsAugust 2014 - February 2015 · 7 months -
Reservation Agent
Constance Hotels and Resorts - Moka, Mauritius
ReservationsApril 2013 - August 2014 · 1 year and 5 months
Education
-
University of technology Mauritius
January 2010 - December 2012
Languages
2 languages
-
English
Native or fluent
-
French
Native or fluent
Personal information
Nationalities
-
Mauritian
Skills
5 skills
- Lotus
- LQA
- LRA
- Opera
- Outlook
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