Vishnu Chinnaraj

Vishnu Chinnaraj

Senior IT Officer at Al Ramz Corportion
Lives in Abu Dhabi, United Arab Emirates

Join Hosco and view Vishnu's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

Accomplished IT Professional over 7+ years of proven experience in Infrastructure & Networking, aiming to utilize my proven Technical, Management & Leadership skills tied to achieve the organization’s business growth & allow in an innovative goal-oriented environment.

Experience

8 years and 8 months

  • Senior IT Officer

    Al Ramz Corportion - Abu Dhabi, United Arab Emirates

    IT
    September 2015 - Now · 4 years and 5 months

    • Enterprise Datacentre administration of modular environments with multiplatform Server Infrastructure as Virtual Platform, Standalone & Blade Core Servers. (Dell, Lenovo, IBM & HP) • Proactively ensure the high availability architecture of Data Centre Operations, Trade, Production Servers Hardening policies based on CIS benchmarks. • Management of Network Security, IP Telephony, Storages, Backup, BCP, UPS, EMS, Precision Cooling System, Disaster Recovery, Access Controls, Endpoint Encryption & ITSM. • Administration of multiplatform Operation Systems - MS Windows, RHE Linux, Cent OS, Ubuntu, AIX, VMware, Hyper V & IBM WebSphere. • Administration and Management of Firewalls - Checkpoint 4600, Palo Alto PA 220 & Fortinet FortiGate’s. • Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, IPS, TP, and Anti-Virus. • Periodic Vulnerability Assessment and Penetration Test in Q2 & Q4 as per ESCA standards. • Administration of MS Exchange 365 & SharePoint Online. Support on toolsets Office 365, Skype for business, Citrix (XenApp), Bloomberg, EIKON, Cylance PROTECT, Cibecs Encryption, Symantec EPM, QUOD, FIS & VPN. • ITIL process management - analyze and design service management processes, research with present best practices, and drive for continuous improvements. • Provide high level of IT Service Support in an often-pressurized environment & Adhere to VIP SLAs and compliance/audit regulations (ITIL environment). • Tier 2 & 3 Support with timely problem resolution with progress updates and escalates issues on a timely basis, follows IT incident & problem escalation procedure. • Involved in multiple self-driven initiatives and improvement projects to drive up customer satisfaction and reduce repetitive incidents at the root cause analysis (RCA). • Management of IT Operational Service policies and procedures as per ITIL Standards. Project Handled: Microsoft Office 365: o Implementation of Microsoft Office 365 for better efficiency, Integration and security features, data analyses, real-time communication & collaboration. Migration of 300 Mailboxes, 5 Hub & CAS, Mailbox Servers migration & Hybrid transformation to O365. Azure Integration and Veeam O365 backup. Check Point Firewall 4600: o Implemented Perimeter NGFW, establishment of IPSEC connectivity with Bloomberg, Thomson Reuters, Fidessa, Direct-FN & to prevent sophisticated cyber-threats with IPS, Application Control, Antivirus, Anti-Bot. SAN Storage (All Flash): o Upgraded IBM SAS to Fujitsu All Flash ETERNUS AF250 S2, proven an ideal choice for performance upgrades on core Infrastructure & Database application scenarios, real-time business analytics. Delivers impressive IOPS performance added 125 % in IOPS. Verint Call Intelligence (V15): o Verint Intelligent Call Recording solution with HA redundancy couples call recording with the power of speech processing with Encryption Management (AES-256) & Proven reliability with Data Security Standards (DSS). Jira Software Core, Confluence & Service Desk: o To Create, share, and collaborate projects all in one place to keep projects move forward, faster. Jira ITSM to manage the delivery of end-to-end IT services; Provides ITIL-Certified incident, problem, change and service request management.

  • IT Administrator - Infrastructure & Network

    Rasasi Perfumes FZ - Dubai, United Arab Emirates

    IT
    February 2014 - August 2015 · 1 year and 7 months

    • Supervision of Data-Centre operations on multiple platforms– VM ware, Hyper-V, Windows Servers, IBM Domino 9, MS Exchange, Dynamics AX (FE Support) • Managed 250 GCC & Asia Pacific retail outlets via VPN with 200 Site-to-Site VPN IPsec tunnels. • Execution of end-to-end incident management & responsible for time-critical Service/Infrastructure restoration, technical troubleshoots within complex IT systems environment. • Responsible for Infrastructure & Networking in wide cross-functional troubleshoot & production support. Provision for escalations & Evaluation of hardware and software purchases. • Administration of Forest, AD, DC, GPMC, DNS, DHCP, IIS, FTP, WINS, DFS & IAS. Backup, DR, NAS & SAN • SCCM Deployments, Manifest/Package formations, imports of variables and task sequence announcements. • Worked closely with the SAP and AX-ERP team (FE) and ensure the compatibility of all hardware equipment & OS with the objective to achieve the IT goals. • Management of IT Supports Team in a MENA Region at Retail & Field offices with ITIL standards and Service Desk disciplines.

  • Systems Administrator - Infrastructure & Network

    Rounak Computers LLC - Dubai, United Arab Emirates

    IT
    January 2012 - January 2014 · 2 years and 1 month

    Corporate Clients (UAE): Cap Gemini, Stellar Energy, Sonic Wall, Arkadin, IPT Media & Emilam Industries. • Maintain the integrity and security of servers and systems by adhering to secure policies and in compliance with ISO standards. • Facilitate the negotiation of service performance criteria resulting in SLA’s and OLA’s with IT service owners, service contributors, and clients. • Policy implementation and Troubleshoot on all the VPN connectivity’s of IPSEC site-to-site, Any Connect, Mobility clients, Global perspective VPN’s. • Management of Infrastructure & Networks and Disaster Recovery as a periodic activity via Symantec Backup Exec, VEEAM Backup & Replication, Aconex, Buffalo NAS & IBM SAN. • Administration of VMware ESX, ESXi Server environments with Virtual Centre management. • Support phone and ticketing queue (Tier1 & 2) of UAE based premises and for high visibility issues & outages. • ITIL Process in areas of Incident, Problem, Change, Release, Configuration Management, and Service Desk disciplines. • Monitors & Supervision of Data Center Productivity and Backup, DR drills as scheduled.

  • Systems Engineer – IT Infrastructure

    Hewlett Packard Pvt - Chennai, India

    IT
    June 2011 - December 2011 · 7 months

    • Administration & Management of Windows, Linux Servers, IT Technical Support in Microsoft Exchange On-Premise Services and Troubleshoot. • Works closely with the Enterprise IT and other Specialist to ensure a timely, robust and comprehensive IT service transition process. • Designs installs, implements, maintains and troubleshoots complex operating systems software and related program products. • Provides technical consulting on the use and integration of applications into the operating environment. • To provide Tier 1 and Tier 2 support on Infrastructure services and analyze various types of data collections.

Education

  • MBA

    Annamalai University - Chidambaram, India

    May 2007 - December 2014

    Master of Business Administration, Specialised in Project Management from Alagappa University, India.

  • B.E.,

    Anna University - Chennai, India

    April 2007 - May 2011

    Bachelor of Engineering, Specialised in Computer Science Engineering from Anna University, India.

Languages

1 language

  • English

    Professional working

Personal information

Nationalities

  • Indian

Skills

11 skills

  • Endpoint Protection
  • Firewall
  • ITIL
  • IT infrastructure
  • Jira
  • Networking
  • office365
  • SAN
  • servers
  • Storages
  • Systems Managment
Connections
Melvin Milambiling
Assistant IT Manager at Al Raha Beach Hotel
Vishnu Prasad
Armoured Vehicle Driver at Brinks Global Services fze, DAFZA
Following
InterContinental Hotels Group®
Dubai Festival City, Dubai, United Arab Emirates
Southern Sun Abu Dhabi
Abu Dhabi, United Arab Emirates
Hosco
Geneva, Switzerland
Other members
Arockia Rasuldan
Abu Dhabi, United Arab Emirates
Chandra Prakash
Abu Dhabi, United Arab Emirates
Muhammed Wafeeq
Abu Dhabi, United Arab Emirates
Abhilash Narikot
Abu Dhabi, United Arab Emirates
Sudheeer Kanjakulath
Abu Dhabi, United Arab Emirates
View 203486 members