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About me
I have increased capacity to integrate in a team. I am a creative person with power of persuasion, very sociable and with lots of energy. I have knowledge of the current hospitality business environment and continuously seeking to develop new approaches in order to maximize my potential.
Experience
10 years
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Key Account Manager
Procter & Gamble - Bucharest, Romania
Account ManagementAugust 2020 - Now · 3 years and 8 monthsAreas managed: Cluj (Supermarkets and Cash&Carry);Turda; Targu Mures; Alba Iulia; Sebes. (all) Build a strong partnership and clearly understand customer’s needs, goals, strategies, systems and specifics in different categories Understanding customer mapping: organization design, decision making process, corporate strategy, financial structure, logistics; Prepare Customer’s business summary on regular basis and share with respective Account Handler to keep them updated on the Customer’s business results and opportunities; Store visits, fieldwork with Account Handlers regularly; Responsible for delivering volume and leadership in-store presence; Managing a team of 4 Coordinators and 30 merchandisers P&G Sales College 1 – 1 week intensive sales training
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Key Account Manager
Kronwell Hotel Brasov - Brașov, Romania
Account ManagementSeptember 2019 - July 2020 · 11 monthsDealing with customer enquiries face to face, over the phone or via email. Contacting prospective customers and discussing their requirements. Assisting to select appropriate venues for all events and assist to prepare all client presentations prior to all events. Collaborating with the events team to implement all activities for events within the required timeframe and budgets. Designing various event proposals for all client briefings and coordinate with board members to administer all events. Assisting to set up venue and to finalize all logistics for events. Working with Opera
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Events Manager
Kronwell Hotel Brasov - Brașov, Romania
EventSeptember 2018 - July 2020 · 1 year and 11 monthsLiaise with clients to find out their exact event requirements Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets) manage and coordinate suppliers and all event logistics (for example, venue, catering, travel) Liaise with marketing teams to publicise and promote the event Manage all pre-event planning, organising guest speakers and delegate packs Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget Manage a team of staff, giving full briefings Produce post-event evaluation to inform future events Research opportunities for new clients and events.
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Conference & Events Supervisor
Hilton Birmingham Metropole - Birmingham, United Kingdom
EventJanuary 2018 - September 2018 · 9 monthsEnsuring function room set ups are as per Banquet Event Order (BEO) and that our standards are maintained. Attending morning meetings to determine event requirements daily. Anticipating event needs, respond promptly and create solutions to issues that may arise. Always aim to improve the guest journey and create ‘WOW experiences’ for our customers. Hosting pre and post service briefings. Maintaining complete knowledge of Delphi BEO format in order to determine event requirements and trouble shooting. Being proactive in the housekeeping of our event rooms ensuring customer areas are well maintained and in excellent working order. Ensure we maintain a clean and productive working environment and all stock is stored, cleaned and well maintained.
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Sales Manager
West Gate Studios - Bucharest, Romania
SalesMay 2017 - January 2018 · 9 monthsSenior management role with oversight of IHB Hotel operations, finance, marketing, programs, catering, development, and responsibility for 60 Hotel rooms. * Projects Managed *Studio One : 60 luxury 4* Hotel Accommodation Suites **Crazy Club : 200 seats Lounge & Club
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Sales Representative
Kronwell Hotel Brasov - Brașov, Romania
SalesJanuary 2016 - June 2017 · 1 year and 6 months -
Business Development Trainee
ATHÉNÉE PALACE HILTON BUCHAREST - Bucharest, Romania
EventAugust 2015 - January 2016 · 6 months -
Waiter
Hyatt International - Carlsbad, CA, United States
F&B serviceMay 2015 - July 2015 · 3 months -
Front Office Agent
Kronwell Hotel Brasov - Brașov, Romania
ReceptionSeptember 2014 - March 2015 · 7 months -
Waiter and Bartender
Daios Cove Luxury Resort and Villas - Agios Nikolaos, Greece
BarApril 2014 - August 2014 · 5 months
Education
Languages
3 languages
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English
Native or fluent
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French
Limited working
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Greek
Notions
Personal information
Nationalities
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Romanian
Date of birth
January 29th 1995
Skills
9 skills
- Big events
- Energy and enthusiasm
- F&B sales
- Flexible and enthusiastic
- Great communicator
- Hosting events
- Managing a team
- marketing and sales
- Private events
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