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Seeking a job with a dynamic company where I can contribute to maximizing profitability, ensuring satisfaction with both internal and external stakeholders and reaching organizational goals. A dedicated administrative lady with wide-ranging experience who is able to communicate with individuals at all levels in an articulate and persuasive manner
Housekeeping desk coordinator
Ascot Hotel - Dubai, United Arab EmiratesHousekeepingFebruary 2017 - Now · 1 year and 11 months
- Serving guests; taking their calls and attending to their housekeeping needs - Liaising with other staff from various departments in order to attend to guests needs as well as looking out for the best interests of the hotel - Generally responsible for directing all housekeeping employees by assigning them to their prescribed duties such as cleaning maintenance and servicing of guest rooms and other public areas, providing briefing, taking their beginning and ending reports collecting keys and signing for them. - Taking note of VIP guests so as to make sure special services are given in as much as housekeeping is concerned.
edgars clothing store - Harare, ZimbabweSales & MarketingJanuary 2016 - December 2016 · 12 months
Ensuring that all customers receive excellent service - Cultivating successful relationships with retail customers - Completing each transaction in a quick and efficient manner - Implementing all visual merchandising standards for displays - Leading all social media sales initiatives
Customer Service Representative
Aquiva Wireless - Harare, ZimbabweCustomer ServiceJune 2014 - December 2015 · 1 year and 7 months
- Answering to customers’ questions, concerns - Take orders, calculate charges, and process billing or payments - Review or make changes to customer accounts - Handle returns or complaints
truworths clothing store - Harare, ZimbabweSales & MarketingOctober 2013 - June 2014 · 9 months
- Assisting customers with questions, needs and purchases. - Cleaning shelves, counters, and tables. - Setting up merchandise on the sales floor. - Assisting in physical inventory counts.
Queen of Africa Boutique - Harare, ZimbabweSales & MarketingMay 2011 - September 2013 · 2 years and 5 months
- Advising & serving customers - Processing payments - Ensuring stock levels are well maintained - Promoting store cards or special offers - Handling customer complaints
Mandedza High School - Dubai, United Arab EmiratesJanuary 2004 - November 2007
ShonaNative or fluent100%
EnglishNative or fluent100%
- Customer sevice
- Food & Beverage
- Plating Desserts
- Skilled in cleaning glass
- Stewarding and cleaning
- Take order