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Experience
6 years and 11 months
-
Coordinate for Chinese market
Elevenes - Subotica, Serbia
LogisticsSeptember 2023 - Now · 7 months -
Guest Service Manager
Hilton Guangzhou Tianhe - Guangzhou, China
Room Division ManagementDecember 2021 - Now · 2 years and 4 months -
Duty Manager
Wyndham Grand Plaza Royale Hangzhou - China
ReceptionSeptember 2019 - Now · 4 years and 7 months -
Concierge Supervisor
Radisson Blu Larnaca - Larnaca, Cyprus
ConciergeSeptember 2018 - March 2019 · 7 monthsWelcoming customers upon entrance and confirm reservations Acting as the point of reference for guests who need assistance or information Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
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Guest Service Agent
DUKES DUBAI - Dubai, United Arab Emirates
Guest RelationsNovember 2017 - May 2018 · 7 monthsWelcome guests as they arrive at the hotel. checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with complains.
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Guest Service Agent
Hyatt Place Dubai - Dubai, United Arab Emirates
Guest RelationsSeptember 2016 - October 2017 · 1 year and 2 monthsWelcome guests as they arrive at the hotel. checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with complains.
Education
-
Wuhan Business College
September 2011 - June 2015
Languages
3 languages
-
Chinese
Native or fluent
-
English
Full professional
-
Spanish
Limited working
Personal information
Nationalities
-
Chinese
Work Permits
-
China
Date of birth
September 28th 1993
Driving License
Yes
Skills
1 skill
- Opera
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