Wen Cai

Wen Cai

Duty Manager at Wyndham Grand Plaza Royale Hangzhou
Lives in Guangzhou, China

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Experience

6 years and 11 months

  • Coordinate for Chinese market

    Elevenes - Subotica, Serbia

    Logistics
    September 2023 - Now · 7 months

  • Guest Service Manager

    Hilton Guangzhou Tianhe - Guangzhou, China

    Room Division Management
    December 2021 - Now · 2 years and 4 months

  • Duty Manager

    Wyndham Grand Plaza Royale Hangzhou - China

    Reception
    September 2019 - Now · 4 years and 7 months

  • Concierge Supervisor

    Radisson Blu Larnaca - Larnaca, Cyprus

    Concierge
    September 2018 - March 2019 · 7 months

    Welcoming customers upon entrance and confirm reservations Acting as the point of reference for guests who need assistance or information Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.

  • Guest Service Agent

    DUKES DUBAI - Dubai, United Arab Emirates

    Guest Relations
    November 2017 - May 2018 · 7 months

    Welcome guests as they arrive at the hotel. checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with complains.

  • Guest Service Agent

    Hyatt Place Dubai - Dubai, United Arab Emirates

    Guest Relations
    September 2016 - October 2017 · 1 year and 2 months

    Welcome guests as they arrive at the hotel. checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with complains.

Education

  • Wuhan Business College

    September 2011 - June 2015

Languages

3 languages

  • Chinese

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • Chinese

Work Permits

  • China

Date of birth

September 28th 1993

Driving License

Yes

Skills

1 skill

  • Opera
Connections
Darrin Creenaune
Founder & CEO at PICTURE PERFECT CATERING
Annalisa Durastanti
Customer Success Onboarding & Performance Manager at Hosco
Anisa Shomakhmadova
Event Manager at Ramada by Wyndham Kazan City Centre
View 23 connections
Following
hosco Talent Search - A division of hosco Marriott Int.
Marriott Int.
Cork, Ireland
NH Collection Dubai The Palm
NH Collection Dubai The Palm
Dubai, United Arab Emirates
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