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I'd really describe myself as a person with a versatile skill-set, a lot of integrity and a willingness to go the extra mile to satisfy a customer.
Front Desk Receptionist
Widiane suites & spa - Bin El Ouidane, MoroccoFront Office receptionApril 2017 - Now · 1 year and 8 months
Checked-in guests, log-in guest information, handling payments and giving personal tours of facility. Reviewed account information and charges with guests during check-out. Answering telephone calls and dealing with face to face enquiries. Analyzed information and evaluated results to choose the best solution and solve customer problems.
certificate of professional competence
Specialized Institute of Hotels and Restaurants - Marrakesh, MoroccoFebruary 2016 - February 2017
management of hotels and touristic activitiess
Sultan My Slimane - Mohammedia, MoroccoSeptember 2005 - June 2009
Bachelor degree in English Studies, Option : Linguistics
ArabicNative or fluent100%
EnglishNative or fluent100%
FrenchNative or fluent100%
- Complete targets on time
- Good team player
- time manager
- Very good communication