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Currently studying the last year of my Bachelor of Arts Degree in International Hospitality Management at Swiss Hotel Management School.
Open to job opportunities related to Sales & Marking or Rooms Division in London, UK starting March 2018 or later.
AIA Company Limited - Hong KongHuman ResourcesJune 2017 - August 2017
Summer Intern in Group Performance & Rewards Team - Perform analysis of assigned HR topics (eg. total rewards, and performance differentiation, etc.), summarise findings and advise decisions to take - Assist and support manager on development of L&D interventions to uplift workforce functional capabilities - Assis in organising the Performance & Rewards Workshop 2017 for HR specialists from other AIA entities (30 people) - Contribute to ad-hoc team or department activities
John Paul - Miami, FL, United StatesCustomer ServiceJuly 2016 - December 2016
- Assist high net worth clients from J.P. Morgan Bank with customised arrangements including travel bookings, dining reservations, event planning, research, and other personal services - Design and layout travel quotes, confirmations and guides - Enhance customer experiences by providing personalised service - Consistently met or exceed monthly service delivery goals and achieved development goals
The Peninsula Hong Kong - Hong KongHuman ResourcesJuly 2015 - December 2015
Human Resources Trainee in Learning & Development Team - Map out training schedules - Manage and maintain in-house training facilities, equipment and materials - Summarize training evaluations - Design training calendar, posters and reminder emails - Maintain curriculum database updated and training records to develop key performance index
SHMS Swiss Hotel Management School - Leysin, Switzerland
ChineseNative or fluent100%