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casino empire - London, United KingdomF&B kitchenJuly 2014 - May 2015
Primark - London, United KingdomConsultingJuly 2014 - April 2015
Displayed a cheerful, pleasant attitude at all times - Providing quality customer service in person and over the phone - Dealt with customers refunds, exchanges, VAT’s and complaints - Taking enquiries from and providing helpful advice to customers - Answering customers questions effectively by providing quality responses and offering great solutions
Makro - London, United KingdomFront Office receptionJuly 2010 - January 2016
Playing a vital role in representing the front of house staff and store standards I maintained a professional and positive attitude by greeting customers as they came into the store Provided excellent call handling service by communicating with customers clearly and politely Dealt with customers refunds and exchanges
Anglia Ruskin University - Hospitality and Tourism ManagementFebruary 2016 - Now
- Creative spirit
- Excellent communicator
- Warm and friendly