Xavier Durand

Xavier Durand

F&B Operations Manager at Fairmont Dubai
Lives in Paris, France
over 6 months ago

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With over 10 years experience in hospitality, I have experienced both leisure and business properties from a Food & Beverage perspective. My experience includes specialty restaurants, all-day-dining, bar, lounge and pool bar. Rather outgoing, I go the extra mile when building a team spirit and developing colleagues to achieve the best possible results.

Experience

  • F&B Operations Manager

    Fairmont Dubai - Dubai, United Arab Emirates

    F&B service
    December 2014 - June 2018 · 3 years and 7 months

    FAIRMONT DUBAI SZR, UNITED ARAB EMIRATES 5* Business hotel in the heart of Dubai’s Financial District • Cin Cin, Cigar Bar & The Exchange Grill Operations Manager, main duties include: ⁃ Managing a team of 22 colleagues, 2 supervisors and one assistant manager for 2 bars and one restaurant. ⁃ Overlooking guest satisfaction and optimizing revenue generation for the floor, revenue centers being the highest generating throughout the division ⁃ Maintaining highest service standards and achieving adequate LQA scores. ⁃ Colleague development : Short & Long terms action planning • Allocated Micros Champion for the hotel, programmed the hotel’s new interface and created new menus, printing routes and others for all outlets • Heavy involvement in beverage management, including : weekly meetings with KAM, menu engineering and development, costings, contractual agreements, FOC and rebates management, trainings and stock management • Daily forecasting and expenses management, in depth P&L understanding • Monthly Cross-exposures in the various outlets of the hotel : Sports Bar, Sushi & Cafe, Turkish Shisha Lounge/Restaurant • Organizing monthly events in the bars to increase business levels • Revenue Profitability (REVpro) team member, generating ideas in outlets to maximize revenue and focus on top-line

Education

  • BA in Hospitality Management

    Hotel school The Hague - The Hague, Netherlands

    December 2007 - June 2011

    Bachelor's Degree in business administration, specialization in hospitality management

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Limited working
    40%
  • Indonesian
    Notions
    20%

Skills

  • Avero
  • Beverage Management
  • Budgeting
  • Cost control
  • F&B
  • Food & Beverage
  • Micros Symphony
  • MyMicros
  • office365
  • Training
Connections
Jayprakash Nautiyal
waiter at ramee group of hotel
Wajdi Lahouel
Pre Opening Assistant Front Desk Manager (Acting MOD) at Fairmont Fujairah
Following
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Célia Rahal
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