Yan Ting Leung

Assistant Manager/ Trainer at The Raffles Bar & Restaurant
Lives in Zürich, Switzerland
over 6 months ago

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Experience

  • Assistant Manager/ Trainer

    The Raffles Bar & Restaurant - Zürich, Switzerland

    F&B service
    September 2013 - Now

    Assisting in scheduling, supervising, training, hygiene and quality control, as well as problem solving including guest complaints handling and internal operation problems.

  • Food and Beverage Assistant

    Meliá White House Hotel - Europe

    Other
    March 2013 - August 2013

    Working across every F&B outlet in the hotel including the Place Restaurant, the Longford Bar, the Level Lounge and Room Service department. Mainly working in The Place restaurant and Room Service department, which includes the Minibar section.

  • Service Specialist

    Tour de Suisse - Europe

    Other
    June 2012 - June 2012

    Working as volunteer in service for the 4th biggest event in cycling races worldwide in the VIP area as a service specialist for 3 days in Soerenberg, Switzerland.

  • Manager in Training

    HTMi Hotel and Tourism Management Institute Switzerland - Europe

    Other
    January 2012 - June 2012

    Working as a management trainee and also responsible to train students in various operational departments including: Restaurant, Coffee Shop, Kitchen, Housekeeping, Front Office, Library, Administration, Duty Manager. As well as an Event Assistant to guide students throughout various school events.

  • F&B Trainee

    The Raffles Bar & Restaurant - Europe

    Other
    December 2010 - June 2011

    Often assist in a la carte service and the operation of the department. Working as a bartender at the same time especially during karaoke time and in charge of the cleanness and hygiene for the restaurant.

  • F&B Trainee

    Mandarin Oriental, Hong Kong - Europe

    Other
    May 2010 - July 2010

    Often assist in a la carte service and take in charge of the restaurant's buffet. Had training in preparing beverages (alcohol and non-alcohol) for the restaurant guests and in charge of its cleanness and hygiene, as well as training as restaurant hostess.

  • F&B and Housekeeping trainee

    Chinese Restaurant Cheung Chuan - Europe

    Other
    January 2010 - March 2010

    In charge of the cleanness and hygiene for both restaurant and hotel rooms. Preparing beverages and ice-cream for the guests. Often assist in a la carte service.

Education

  • Bachelor of Science (BSc) in International Hotel and Tourism Management

    University of Ulster

    January 2012 - January 2013

  • Bachelor of Arts Degree in Hotel and Events Management

    HTMi, Hotel and Tourism Management Institute Switzerland

    January 2009 - January 2013

  • HKCEE

    Munsang College

    January 1995 - January 2009

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Notions
    20%
  • Korean
    Notions
    20%
  • Spanish
    Notions
    20%

Other

  • Other skills

    Other skills

Following
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