Yanjie Wang

Yanjie Wang

Front Office Agent at Cavallo Point Lodge
Lives in San Francisco, CA, United States
over 6 months ago

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As an optimistic person, I love the tourism industry. Having studied hotel management for four years in China, and one year for Master of International Business in Hotel, Resort & Spa Management in Switzerland. I am currently working in Cavallo Point Resort in San Fransisco. I am looking for a management trainee position. I am available as of April 2019.

Experience

  • Front Office Agent

    Cavallo Point Lodge - California, United States

    Other
    March 2018 - Now · 11 months

  • Curator

    Cavallo Point - Sausalito, CA, United States

    Front Office reception
    March 2018 - Now · 11 months

    One year rotational training in Front Desk, PBX, Reservations and Guest Relations. Front Desk Greet and check-in the walk-in guests and guests with reservations. Answer the phone to respond to guests’ needs Check-out and cashiering. Reservations Make reservations for individuals, families and groups as required Guest Relations Schedule special services, such as spa treatments,tables when guests inquire Communicate guests’ requests and complaints to the appropriate department

  • Sales and Events Coordinator

    Fule JIuzhou International Hotel - Chengdu, China

    Events
    February 2017 - May 2017 · 4 months

    • In charge of planning Weddings • Selling and up-selling • Project for Spa Wellness

  • Management Trainee

    Chaophya Park Bangkok - Bangkok, Thailand

    Management Trainee
    August 2016 - January 2017 · 6 months

    • Front office: - check-in & check-out - cash handling - customer service • F&B: - fine dining service (Japanese, Chinese and Thai table skills) - up selling • Reservations: - correspondence (English, Mandarin, Thai) - Individual reservations from website

Education

  • Master of international business in Hotel, Resort & Spa Management

    Swiss Hotel Management School - Leysin, Switzerland

    August 2017 - March 2018

  • Bachelor Degree of Hotel Management

    HuaQiao University - Quanzhou, China

    September 2013 - July 2017

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Thai
    Notions
    20%
  • French
    Notions
    20%

Skills

  • Soccer
Following
International Trainee Network - ITN
Los Angeles, CA, United States
Riviera Events
Shanghai, China
City Relay
London, United Kingdom
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