Yaqoob Muhammad

Yaqoob Muhammad

Laundry Manager at Marriott Hotels
Lives in Islamabad, Pakistan
over 6 months ago

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An experienced professional with 18 years of experience in laundry operations spanning across renowned hotels. I have been a part of the pre-opening teams as well and helped in developing laundry layout plans and operating procedures. Competencies include satisfactory customer service and comprehensive knowledge of various chemicals and equipment used in daily laundry operations

Experience

  • Laundry Manager

    Marriott Hotels - Islamabad, Pakistan

    Housekeeping
    October 2017 - Now

    Responsible for all laundry and dry cleaning operation. Control the quality as per standard and ensure total Guest Satisfaction. Ensure all equipment & laundry area clean and well maintained and taking care of laundry and dry cleaning equipments. Follow up with engineering department on preventive maintenance and repair orders. Keep all Laundry Schedule update with all leave, fill in monthly attendance and control over time. Monitoring quality and as well as services. Ensure that laundry employees are knowledgeable about hotel's services and facilities. Give training to Supervisor and the all staff. Investigate the complaints and take corrective measures. Achieving and focus budget and doing forecast. Feeding of Inventories and taking physical stock of F&B and Room Linen. Reporting faulty equipment, maintenance needs, and safety hazards to manager. Disciplining, and motivating and coaching employees

Education

  • Intermediate

    University of the Punjab - Lahore, Pakistan

    September 1994 - March 1997

    Intermediate from Rawalpindi Board Pakistan.

Languages

  • English
    Native or fluent
    100%

Skills

  • Bayan
  • commited
  • Confidential
  • Excellent leadership
  • FBM Purchasing System
  • FMC Purchasing System
  • Good in microsoft
  • Hotel experience
  • Hotel Pre-opening
  • laundry
  • OPMS
  • qems
  • self organized
  • SOP development
  • Use opera
Following
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