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Mr. YASAR ARAFAT
Housekeeping Floor Supervisor
Hilton - Dubai, United Arab EmiratesHousekeepingMay 2011 - Now · 7 years and 8 months
⦁ To maintain the standard of the quality and the quantity. ⦁ Responsible for neatness and organization of housekeeping areas ⦁ Keep the Room neat & tidy. ⦁ Work on guest follow ups and complains. ⦁ Inspect the rooms as per the hotel standard and take over the other public areas. ⦁ Give the training to the new staff and other colleagues also as per the requirement. ⦁ Maintain the coordination with the other departments and pass the message to the HOD and managers ⦁ Ensure that knowing lost and found procedures as per Hotel Standard. ⦁ Hardworking with smile and respect guest, colleague and senior person. Ensure that the company brand standards of quality
⦁ One year craft course in Food Production during the academic year 2009- 2010 in Paradise International Hotel Management Catering College.
sslc - Kumbakonam, IndiaJanuary 2009 - January 2010