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6 years + Experience in Information Technology Department . Experienced Information Technology Professional with demonstrated expertise in the installation,configuration, and administration of Hotel industry software's.
Works closely and effectively with all levels of management to satisfy project and productivity requirements, Offers logical, forthright thinking and able to provide effective solutions .Demonstrates project leadership for the customer and superior customer service through positive attitude, leadership, and hands-on teamwork
WESTERN HOTEL ABU DHABI - Abu Dhabi, United Arab EmiratesITMay 2017 - Now · 1 year and 7 months
4* Handling PMS System PROLOGIC (PROLOGIC, WISH NET, TOUCHE, PAYTRAX). Handling All IT Operation 60 Plus client system 5 Server, NEC Exchange with 180 extension, 100 plus CCTV, GUEST Room TV and cables connection, 3 Conference Room AV System, 107 Rooms Wi- Fi plus staff Wi - Fi. 6 FNB outlet. Reporting GM, Group ITM.
Western Hotel - Abu Dhabi, United Arab EmiratesITNovember 2016 - May 2017 · 7 months
Handling PMS System PROLOGIC (PROLOGIC, WISH NET, TOUCHE, PAYTRAX). Handling All IT Operation 60 Plus client system 5 Server, NEC Exchange with 180 extension, 100 plus CCTV, GUEST Room TV and cables connection, 3 Conference Room AV System, 107 Rooms Wi- Fi plus staff Wi - Fi. 6 FNB outlet. Reporting GM, Group ITM.
ASST. IT MANAGER
(OPTUS HOMETEL BHIWADI) A GROUP OF SAROVAR HOTEL & RESORT (NOW REDFOX BHIWADI) - Bhiwadi, IndiaITDecember 2014 - November 2016 · 1 year and 12 months
Coordinate service and maintenance of computer hardware and peripherals, printers, photocopiers, data services. To execute / implement IT strategies, policies and follow through to maintenance. Coordinate appropriate I.T. training programs for relevant employees. Adherence to the backup & recovery procedures as per the IT guidelines by corporate systems. Operations of IT systems and infrastructure to meet agreed parameters. To actively support the Units in User education for a better IT awareness and discipline. Administration of systems to maintain the committed systems Up time. Ensure adherence to IT Controls by doing regular audits. Database Administration as per the corporate policies & procedures. Preventative maintenance of all hardware & network audit at regular intervals and also entering into AMCs as appropriate Maintain complete hardware and software inventory installed at the property / locations. Ensure only licensed software is being used and governed by the Group Policies Coordination with Vendors on Regular basis on issues pertaining to the various units. IT budgeting by analysis user / unit requirements. Manage and monitor user access rights and e-mail ids as per the standards. Installation : of IDS Next 6i, Window Server 2012,WINDOW 10, Window 2008,Microsoft office 2013,SQl Server 2013 Window 7.Wi-Fi system, Music system & EPBAX system CCTV, Onity Door lock and 24 Online & Cyberoam Firewall. active directory user access control AVG Anti virus at servers & work stations. Reporting to General Manager, Corporate ITM Sarovar Hotels
ASST. IT Manager (HOD)
Wyndham Worldwide - Jamshedpur, IndiaITDecember 2013 - November 2014 · 12 months
Define the per-opening IT strategy for this new property and ensure successful implementation and opening for Hotel Ramada Bistupur Jamshedpur.
The Pride Hotels,India (NOW HOLIDAY INN) - Panchkula, IndiaITAugust 2012 - November 2013 · 1 year and 4 months
Three time get an appreciation letter from General Manager of Pride KC Hotel & Spa for providing Guest excellent service. Received Best employee of the month from General Manager of Pride KC Hotel & Spa in May 2013.
Sarovar Hotels & Resorts - Chandigarh, IndiaITDecember 2011 - August 2012 · 9 months
Heading IT Department. GUEST WI - FI PMS IDS , EPBX , MUSIC SYSTEM, CCTV, ONITY DOOR LOCK, ONITY SAFE LOCKER , ALL IT RELATED HARDWARE & SOFTWARE Reporting to IT Manager and in absence manage the Hotel.
Jetking - Chandigarh, IndiaJune 2010 - November 2011
Computer hardware and networking
Govt. Senior Secondary School Nihri - Mandi, IndiaApril 2008 - April 2010
1st to 5th
Govt. Primary School Majhagan - Mandi, IndiaJanuary 1998 - April 2002
Starting study in govt. school 1st to 5th.
HindiNative or fluent100%
- computer hardware and networking
- Food & Beverage
- Window server