Join Hosco and view Yassine's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
I am efficient and skilled at multi tasking so I can work on several projects simultaneously with no complications. Lastly, I maintain a strict filing system so I can easily retrieve things and always know where the correct information is located."
Casino Receptionist VIP
Mazagan Beach Resort - Morocco, IN, United StatesFront Office receptionJune 2018 - Now · 7 months
Doha Marriott Hotel - Doha, QatarSales & MarketingApril 2018 - June 2018 · 3 months
Bab Al Qasr - Abu Dhabi, United Arab EmiratesFront Office conciergeJanuary 2016 - November 2017 · 1 year and 11 months
1) To assist with any plans or arrangements the guest intends to make during their stay; 2) To ensure all Butlers have knowledge of in suite services, technology, amenities, functions and systems; 3)To assist guests regarding hotel facilities in an informative and helpful way
Front Desk Team Leader
Jannah Burj Al Sarab - Abu Dhabi, United Arab EmiratesFront Office receptionMarch 2014 - February 2016 · 2 years
1) Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure; 2) Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services; 3) Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner; 4) Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy.
Guest Service Agent
Le Palace D`Anfa Hotel - Casablanca, MoroccoFront Office receptionJanuary 2013 - April 2014 · 1 year and 4 months
1) Approach all encounters with guests and employees in a friendly, service oriented manner; 2)Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Baggagio, Morocco Mall - Casablanca, MoroccoSales & MarketingDecember 2010 - June 2013 · 2 years and 7 months
1) Ensure high levels of customer satisfaction through excellent sales service; 2) Assess customers needs and provide assistance and information on product features.
ICFCAugust 2011 - June 2013
ArabicNative or fluent100%
EnglishNative or fluent100%
FrenchNative or fluent100%
- Client Relationship
- Customer Service Skils
- Data Entry
- Delivering Mail
- Front Desk Operations
- Good communicator
- Good team work
- Great Communication
- Motivated and passionate
- Multitasking Capability