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Swiss Hotel Management School - SwitzerlandOtherJanuary 2014 - June 2014
Duties: •Cataloging titles, books and journal issues •Insuring the relevance of the online catalog's information •Managing loans, from records to overdues •Handling day to day operations in the LRC-library •Assisting students to efficiently search for and retrive any required information •Answering all requests from students
Part-Time Store Assistant
Fusion by PARKnSHOP - ChinaOtherJune 2013 - August 2013
Duties: •Check the price to see is it up-to-date or not •Re-stocked goods •Organize the goods in the correct order •Answer customer's enquiry
Part-Time Customer Service Executive
PCCW Teleservices - ChinaOtherJune 2012 - August 2012
Duties: •Answering calls •Schedule dates for maintenance personnel to check the clients' internet problems •Solve the clients' enquiry / Give out solutions
BA (Hons) in International Hospitality and Events Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandSeptember 2012 - January 2016
ChineseNative or fluent100%