Yingxia WANG

Yingxia WANG

Welcomer versatile at Maxim Opera
Lives in Paris, France
over 6 months ago

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Passionate for high quality and personalized service, I am looking for a full-time job in tourism sector.

Experience

  • Welcomer versatile

    Maxim Opera - Paris, France

    Front Office reception
    October 2018 - Now · 2 months

    Receptionist Concierge Reservation Clients’ satisfaction management

  • Service Quality Manager

    Wuzhen Tousime Company - Wuzhenzhen, Jiaxing, China

    Back Office
    February 2018 - July 2018 · 6 months

    Services and products quality control Brand management Participation of hotel and banquet center pre-opening projets

  • Chief Purser

    Emeraude Classique Cruises - Thành phố Hạ Long, Vietnam

    Management
    January 2017 - August 2017 · 8 months

    Day-to-day operation management Guest satisfaction management Maintenance issues management Procedures and policies management

  • Receptionist

    Hotel Scribe Paris Opera by Sofitel - Paris, France

    Front Office reception
    May 2015 - August 2016 · 1 year and 4 months

    Management of Asian clients’ satisfaction Clients’ complaint arrangement Reservation management

Education

  • MBA

    ESC - Ecole Supérieure de Commerce de la Rochelle - La Rochelle, France

    October 2012 - January 2015

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Professional working
    60%
  • French
    Professional working
    60%

Skills

  • Basic photoshop
  • Medialog
  • office365
  • PMS OPERA
Following
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