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Passionate for high quality and personalized service, I am looking for a full-time job in tourism sector.
Maxim Opera - Paris, FranceFront Office receptionOctober 2018 - Now · 2 months
Receptionist Concierge Reservation Clients’ satisfaction management
Service Quality Manager
Wuzhen Tousime Company - Wuzhenzhen, Jiaxing, ChinaBack OfficeFebruary 2018 - July 2018 · 6 months
Services and products quality control Brand management Participation of hotel and banquet center pre-opening projets
Emeraude Classique Cruises - Thành phố Hạ Long, VietnamManagementJanuary 2017 - August 2017 · 8 months
Day-to-day operation management Guest satisfaction management Maintenance issues management Procedures and policies management
Hotel Scribe Paris Opera by Sofitel - Paris, FranceFront Office receptionMay 2015 - August 2016 · 1 year and 4 months
Management of Asian clients’ satisfaction Clients’ complaint arrangement Reservation management
ESC - Ecole Supérieure de Commerce de la Rochelle - La Rochelle, FranceOctober 2012 - January 2015
ChineseNative or fluent100%
- Basic photoshop
- PMS OPERA