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Pro-active and flexible, I cope easily with multi-tasking and can work under pressure.
Always attentive to detail and well-organized, I want to join a multi-cultural environment where I can offer you my motivation as well as my communicative and enthusiastic team-player personality.
ICT Event Operations Specialist
UEFA - Union of European Football Associations - Nyon, SwitzerlandOtherJuly 2015 - Now · 3 years and 6 months
Event Project Management Planification of the event project (calendar, hardware, support) Organize and plan the different IT needs and IT support during event IT Support Team Management during major event (UEFA Euro and UEFA Finals) Project management of new technology used during the event Stock and asset management, configuration and preparation of IT needs during events
EURO 2016 ICT Support Team Manager - Venue Lyon
UEFA - Lyon, FranceITMay 2016 - July 2016 · 3 months
ICT Support Team Management (4 employees and more than 60 volunteers) Planning management and training Implementation of the support project in the different area in the venue during the Euro2016
UEFA - Nyon, SwitzerlandITOctober 2009 - May 2015 · 5 years and 8 months
UEFA Users and UEFA VIP Support, External contractors support (1000 users) Request and incident management with CARE ticketing system Inventory and stock management of IT hardware Stock and asset management, configuration and preparation of IT needs during events Event on-site IT support and management (football tournaments and corporate events - congresses, workshops) in Europe: VPN configuration, on-site network creation Draw Event management (testing, preparing and conducting draws with Deltatre) Mobility management (Mobile Phone - Tablet) using Air Watch Cooperating and liaising with different project teams in the course of event preparation
International Service Desk Specialist
Decathlon - Lyon, FranceITApril 2007 - October 2009 · 2 years and 7 months
Leader of a team support for IBM OS400 system User support, first and second level – VIP support Windows 2003 Server and Windows XP Professional environment Outlook messaging and Microsoft Exchange mail server management Terminal Server connection management Conducting trainings regarding different systems Administrative reports between the client and the employer for third party team
IT Network Technician
LMBA Gedix - Lyon, FranceITJuly 2006 - February 2007 · 8 months
Managing system of the Machining program GEDIX installation Installation and configuration of Oracle 9i and 10g database program Hardware configuration : Wi-Fi Cisco 1200 AG series, D-link 2100 AP+, router and switch Cisco Connecting CNC machine to the GEDIX Network via RS232 or Ethernet Training completion of system GEDIX Client support and ticketing managemen
FrenchNative or fluent100%
- Information Technology
- IT support