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Belmond Mount Nelson Hotel - Cape Town, South AfricaGuest RelationsSeptember 2018 - Now · 5 months
During this 5-month internship, I will acquire knowledge and skills within the Guest Services department. As a Guest Services Agent my main task is providing the guests with all the necessary information about Cape Town and its surroundings. My focus lies on creating memorable experiences for every guest that we welcome to the hotel.
The Athénée Hotel, a Luxury Collection Hotel, Bangkok - Bangkok, ThailandF&B serviceFebruary 2017 - August 2017 · 7 months
Worked in several high-quality restaurants. For example, International buffet, Modern French fine-dining and Traditional Thai. Managing the restaurant, caring for the guests, creating helpful content for the restaurants and serving dishes and drinks were just a few of my tasks.
Graaf Otto - Arnhem, NetherlandsF&B serviceNovember 2015 - September 2018 · 2 years and 11 months
Taking orders, serving dishes and drinks, pairing wines, cleaning the restaurant and handling payments. Responsible for opening and closing the restaurant and managing the Instagram account.
Bachelor of Hotel Management
Saxion Hospitality Business School - Enschede, NetherlandsSeptember 2015 - Now
At the four-year Hotel Management programme in Apeldoorn I learn how to successfully lead a company in the hospitality sector as an entrepreneur or as a manager. I learn to translate the needs and wishes of the guests into appealing and customer-oriented products and services. I receive teaching in both hotel-specific and management-related subjects such as English, Spanish, Hotel Management, Economics, Marketing, Intercultural Communication, Human Resource Management and Event management.
Lorentz Lyceum - Arnhem, NetherlandsJuly 2009 - July 2015
Economics & Society
DutchNative or fluent100%