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My name is Yolanda and I am a multilingual professional, currently based in Madrid (Spain) although I have lived, studied and worked in four different countries; i.e. Spain, Germany, the UK and Switzerland.
I am fluent in 5 European Languages and in a constant quest for excellence, always seeking to learn something new.
I am affable, proactive, responsible, analytic, hard-working, oriented to detail and to customer service.
I am always ready to take on a challenge, especially if it affords me the chance to learn something new.
I possess advanced Revenue Management, Marketing and Tourism Communications knowledge and I am an experienced Organisation and Team Leader.
Home Select - Madrid, SpainReservationsJuly 2016 - Now
Innwise Marketing & Revenue Services - Madrid, SpainRevenue ManagementMarch 2016 - July 2016
Vincci Hoteles - Madrid, SpainFront Office receptionOctober 2015 - January 2016
British Airways - Geneva, SwitzerlandOtherOctober 2011 - May 2012
Master's In Revenue Management, Marketing and Tourism Communications
CESAE Business and Tourism School - Madrid, SpainSeptember 2015 - Now
Master's in Conference Interpreting
Université de Genève - Hospitality and Tourism Management - Geneva, SwitzerlandSeptember 2010 - February 2012
Bachelor in Translation and Interpreting
Universidad de Salamanca - Hospitality and Tourism Management - Salamanca, SpainSeptember 2003 - June 2007
SpanishNative or fluent100%
EnglishNative or fluent100%
- Booking Extranet
- Expedia Extranet
- Marketing and E-Marketing
- Microsoft Office
- MS Windows
- Revenue Management